I will build an ai customer support chatbot with rag and ticket automation


About this gig
Need an AI chatbot that answers customer questions accurately and automates support tasks?
I will build an AI customer support chatbot using RAG, LLMs, and your knowledge base to deliver relevant answers based on your documents.
What I can build:
- AI chatbots powered by your knowledge base
- RAG-based document search and question answering
- Gemini and other LLM API integrations
- Automated support ticket creation
- Human escalation for complex questions
- FastAPI backend and web chat interface
- API integration and database connectivity
Why work with me?
- Customized solutions for your business
- Clean, maintainable code
- Secure API integration
- Source code and setup instructions as agreed
Whether you need a simple knowledge-base chatbot or a more complete AI support application, I can help you build a solution that fits your requirements.
Contact me before ordering to discuss your use case, documents, integrations, and required features.
Get to know Saira Batool
Full Stack SaaS and AI Agent Developer
- FromPakistan
- Member sinceJul 2026
- Avg. response time4 days
Languages
English
My Portfolio
Other AI Development Services I Offer
FAQ
What is a RAG chatbot?
A RAG chatbot retrieves relevant information from your documents or knowledge base before generating an answer, helping it provide more relevant, context-based responses.
What documents can I use?
You can provide supported documents containing FAQs, product information, manuals, policies, or other business knowledge. Supported formats depend on the selected package and implementation.
Can you integrate Gemini or OpenAI?
Yes. I can integrate a compatible LLM API, such as Google Gemini or OpenAI, depending on your requirements, API access, and package scope.
Can the chatbot create support tickets?
Yes. Ticket creation and human escalation are available in packages that include these features. External helpdesk integrations may require a custom offer.
Do you provide the source code?
Yes. Source code is included in the proposed packages, along with setup instructions appropriate to the agreed deliverables.
Do I need an API key?
Usually, yes. You may need to provide an API key for your chosen AI provider. API usage charges and third-party service costs are separate unless explicitly agreed.
Can you customize the chatbot for my business?
Yes. I can tailor the chatbot to your knowledge base, customer questions, and workflow requirements. Please contact me before ordering to confirm the scope.

