I will manage shopify ecommerce operations and customer experience

India

I speak English

I will manage Shopify eCommerce operations CX and order workflows

I help D2C e-commerce brands streamline operations, improve customer experience, and increase revenue through structured Shopify workflows. Currently managing end-to-end operations including COD vali...
About this Gig

I help D2C e-commerce brands streamline operations, improve customer experience, and increase revenue through structured workflows not just support.


Currently managing Shopify operations for a growing brand, I handle the complete order lifecycle including COD validation, abandoned cart recovery, returns, exchanges, and customer communication across WhatsApp, email, and Shopify.


What I can do for you:


Shopify order & store management

Customer support (email, chat, WhatsApp)

Abandoned cart recovery & follow-ups

COD confirmation & reconciliation

Returns, refunds & exchanges

CRM setup & workflow automation (Zoho, Sheets)

Dashboards & reporting

Vendor coordination & execution


Recent results:


~20% cart recovery generating 90K+ revenue

Built tracking systems for COD & operations

Reduced manual work with structured workflows

I dont just handle tasks I build systems that help your business scale.

Industry:

Fashion

Retail & wholesale

Other

Platform:

Shopify

Language:

English

My Portfolio