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Fiverr Pro
English
$
USD
I will set up and optimize your zendesk helpdesk and support workflows
Customer Success, Sales, RevOps, Operations
I am a results-driven Customer Support and Sales Manager with over 6 years of experience leading high-performing teams. I am skilled in Salesforce, Revenue Operations (RevOps), process optimization, a...
About this Gig
Struggling with messy tickets, slow replies, or a helpdesk nobody has set up properly? I'll fix it.
I'm a customer support and customer success specialist with 8+ years of experience in support leadership, QA, and process improvement. I work daily in Zendesk, HubSpot, and Salesforce, and I build support systems that are simple to run.
What I can set up for you:
- Ticket channels, views, and routing
- Macros and canned replies that save agent time
- Triggers and automations
- SLA policies and escalation paths
- Help center structure
- Reports and KPI dashboards (response time, resolution time, CSAT)
- Zendesk integration with HubSpot or Salesforce
You get a clean setup, a short guide for your team, and clear next steps.
Message me before ordering and tell me your team size and current tools, and I'll recommend the right package.
