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Fiverr Pro
English
$
USD
I will provide customer support for your ebay etsy poshmark and shopify store
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Are your customers not getting fast responses? Slow support costs you sales, negative feedback, and lost buyers. I will handle your entire customer support operation professionally and promptly.
With 7+ years of experience and 538 completed orders on Fiverr, I specialise in e-commerce customer support for eBay, Etsy, Poshmark, Shopify, and more, keeping your buyers happy and your store rating high.
What I offer:
- Live chat support, fast professional responses
- Email support via Zendesk, Gorgias, and HelpScout
- Order management and tracking updates
- Returns and refunds handling
- eBay and Etsy buyer message management
- Dispute and case resolution
- Shopify helpdesk management
- 24-hour response time guaranteed
Why choose me:
⭐ 538 completed orders on Fiverr
⭐ 7+ years of e-commerce support experience
⭐ Skilled in Zendesk, Gorgias, and HelpScout
⭐ Professional English communication
What I need from you:
- Access to your customer support platform or email
- Details about your store and products
- Your return and refund policy
- Any specific response guidelines or templates
Please message me before ordering so I can understand your store's needs and provide the best support for your customers.
My Portfolio
FAQ
Which platforms do you provide customer support for?
I provide customer support for eBay, Etsy, Poshmark, Shopify, Mercari, and Depop stores. I handle buyer messages, order issues, returns, refunds, and disputes professionally.
Which customer support tools do you use?
I am skilled in Zendesk, Gorgias, and HelpScout. I can also work directly through platform messaging systems like eBay messages, Etsy conversations, and Shopify inbox.
Can you handle returns and refunds for my store?
Yes! I handle all returns and refund requests professionally, following your store policy. I resolve issues quickly to maintain your store rating and buyer satisfaction.
Can you manage eBay disputes and cases?
Yes! I handle eBay buyer disputes, item not received cases, and return requests professionally. My goal is always to resolve cases quickly and protect your seller performance.
How fast do you respond to customer messages?
I respond to all customer messages within 1 hour during working hours. Fast response time improves your store rating and keeps buyers happy and coming back.
Will my store account and information be safe?
Absolutely! I only use your login to complete the agreed work. Credentials are never stored or shared after the order. I also sign an NDA if required. Your security is my priority.
Do you follow my store's return and refund policy?
Yes! I always follow your exact store policy for returns and refunds. Please share your policy guidelines when placing the order so I can represent your store accurately.
