I will do shopify customer support and order processing

India

I speak English

Shopify Customer Support and order management expert

Shopify operations specialist with 5 years hands-on experience. I personally managed a 5000+ SKU Shopify store including: - 200+ daily customer chats/emails for orders, delivery, returns, refunds - O...
About this Gig

Struggling with customer tickets eating your day? Ill run your Shopify support so you can focus on growth.


Im a support specialist with 2+ years in Shopify + Zendesk/Gorgias. I handle order issues, refunds, tracking questions, and angry customers with your brand voice.


What you get:

24hr response time, 7 days a week

Refund/exchange processing in Shopify

Order tracking + delivery issue resolution

Tagging + organizing tickets for clean data

Daily/weekly summary so you know whats happening


Ive managed 500+ tickets/month for US/UK stores. I dont use templates. Every reply is personal.


To start I need: Staff account access, helpdesk login, refund policy, brand tone guide.

Industry:

Retail & wholesale

Platform:

Shopify

Language:

English