I will be your taxicaller dispatcher and 24 hour taxi call answering service
24 Hour Dispatch, Call Answering and Local SEO for Service Businesses
About this Gig
Every booking call answered, every driver kept busy, day and night.
My team at Grasp Solutions runs dispatch for taxi and cab companies in the USA, Canada, the UK and Australia.
What we handle:
- Several booking calls at once while entering trips in your dispatch system
- Real-time driver monitoring and trip dispatch
- Airport runs, scheduled pickups and account work
- Reminder and wake-up calls so no pickup is missed
- Late drivers, no-shows and complaints handled on the spot
- Hands-on in TaxiCaller, or we learn your system quickly
Why us:
- Dispatching for North American cab companies since 2010
- Our own office with on-site supervisors, UPS, generator and backup internet
- Backup dispatchers for every account, including holidays
Packages cover 30 days: 8 hours a day, 16 hours a day, or full 24/7.
Message me before ordering with your hours, call volume and software, and I'll confirm the right package.
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Other
FAQ
Which dispatch software do you work in?
We work hands-on in TaxiCaller and similar taxi dispatch systems. If you use something else, we learn it quickly during onboarding at no extra cost.
Can you cover only nights, weekends or overflow calls?
Yes. Tell me the hours and days you need covered and we will match a package to your schedule, from 8 hours a day up to full 24/7 coverage.
How fast can you start?
Usually within a few days. We set up your call forwarding, learn your service area and rates, and run a short trial shift before going live.

