I will be your taxicaller dispatcher and 24 hour taxi call answering service

Pakistan

I speak Urdu, English

1 order completed

24 Hour Dispatch, Call Answering and Local SEO for Service Businesses

I'm Salman, director of Grasp Solutions, a dispatch and call center company in Lahore. I've run dispatch for North American cab companies since 2010, and since 2015 my team has handled 24/7 dispatch a...
About this Gig

Every booking call answered, every driver kept busy, day and night.

My team at Grasp Solutions runs dispatch for taxi and cab companies in the USA, Canada, the UK and Australia.

What we handle:

  • Several booking calls at once while entering trips in your dispatch system
  • Real-time driver monitoring and trip dispatch
  • Airport runs, scheduled pickups and account work
  • Reminder and wake-up calls so no pickup is missed
  • Late drivers, no-shows and complaints handled on the spot
  • Hands-on in TaxiCaller, or we learn your system quickly

Why us:

  • Dispatching for North American cab companies since 2010
  • Our own office with on-site supervisors, UPS, generator and backup internet
  • Backup dispatchers for every account, including holidays

Packages cover 30 days: 8 hours a day, 16 hours a day, or full 24/7.

Message me before ordering with your hours, call volume and software, and I'll confirm the right package.

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Other