I will implement and optimize your zendesk

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sam_rao98
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sam_rao98
Usama Rao

Level 2

5.0
5.0

About this gig

As a seasoned Zendesk professional, I offer extensive experience in implementing, enhancing, and maintaining Zendesk instances at all subscription levels (Teams, Professional, and Enterprise). With a proven track record of managing multiple Zendesk accounts for clients, I provide customized solutions tailored to your business's unique needs.


My areas of expertise include:

  • Creating and managing thousands of macros, tags, triggers, and automations
  • Setting up and integrating email accounts
  • Routing inquiries to the appropriate teams
  • Customizing ticket, organization, and user fields
  • Advanced customization via apps and API connections
  • Enhancing customer experience through Guide and Answer Bot
  • Designing custom Forms and Help Centers


Whether you're just starting with Zendesk or seeking advanced customizations, my services will streamline your workflows, improving efficiency and reducing costs. Let's discuss your specific needs and explore how I can optimize your Zendesk environment.


Contact me to clarify any details before placing an order.

Get to know Usama Rao

Usama Rao

Smart Workflows, Seamless Automations

4.9(203)

Level 2

  • FromPakistan
  • Member sinceJul 2021
  • Avg. response time1 hour
  • Last delivery2 days
  • Languages

    Urdu, English, Hindi
Hello! Rao here, your automation expert with 4+ years of experience. I specialize in Zapier, Make.com, and CRM automations (HubSpot, GoHighLevel, Airtable, Pipedrive, ClickUp, and more). From custom workflows to API integrations, I build solutions that save time and boost efficiency. Expect reliable service, quick communication, and 100% accuracy. Your automation success starts here. Let’s get in touch and make it happen! I offer a wide range of services. Let’s work together to complete your project perfectly and efficiently.

My Portfolio

Other Software Development Services I Offer

Reviews

7 reviews for this Gig
5.0

(7)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • A

    ardishayadav

    IN

    India

    5

    Usama is pretty good with ZenDesk. He is structured and detail oriented

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • Y

    yuhfish

    US

    United States

    5

    Usama is my favorite

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • F
    image-docs

    finite01

    US

    United States

    5

    I had a great experience with this seller. My project needed several revisions. He was easy to work with and knowledgeable about the software and my requirements. When adjustments were needed, he communicated proactively and even offered training before the project was finished. Highly recommended for anyone needing help with Zendesk or similar software.

    $200-$400

    Price

    6 weeks

    Duration

    Helpful?
    Yes
    No
  • J

    joshemory

    US

    United States

    5

    Went above an beyond to explain the platform to us and integrated everything. Highly Recommend for anything ZenDesk related. Can even create custom sequences.

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    ahmad_x

    PK

    Pakistan

    5

    Exceptional to work with, highly detail orientated, went above and beyond. This was an outstanding experience. He worked quickly and efficiently, and then followed up to make sure that everything was working correctly. I will use him again for similar work as it comes up. Thanks so much for your help.

    Up to $50

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
Reviews

7 reviews for this Gig
5.0

(7)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • A

    ardishayadav

    IN

    India

    5

    Usama is pretty good with ZenDesk. He is structured and detail oriented

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • Y

    yuhfish

    US

    United States

    5

    Usama is my favorite

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • F
    image-docs

    finite01

    US

    United States

    5

    I had a great experience with this seller. My project needed several revisions. He was easy to work with and knowledgeable about the software and my requirements. When adjustments were needed, he communicated proactively and even offered training before the project was finished. Highly recommended for anyone needing help with Zendesk or similar software.

    $200-$400

    Price

    6 weeks

    Duration

    Helpful?
    Yes
    No
  • J

    joshemory

    US

    United States

    5

    Went above an beyond to explain the platform to us and integrated everything. Highly Recommend for anything ZenDesk related. Can even create custom sequences.

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    ahmad_x

    PK

    Pakistan

    5

    Exceptional to work with, highly detail orientated, went above and beyond. This was an outstanding experience. He worked quickly and efficiently, and then followed up to make sure that everything was working correctly. I will use him again for similar work as it comes up. Thanks so much for your help.

    Up to $50

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No