I will be your fulltime customer service support

5.0
5.0

Nigeria

I speak English

541 orders completed

virtual assistant, minutes taker

Hello, my name is Samuel, I am a Researcher with previous experience as virtual assistant, secretary and customer service representative, and also skilled in minutes taking. I am devoted to delivering...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

Hello,


I am your professional customer service support agent with years of experience as a customer service representative. I will Greet customers warmly and ascertain their reason for reaching out. I will assist to Cancel or upgrade accounts. Assist with placement of orders, refunds, etc.

I will Resolve customer complaints via live chat, email, or social media. Use telephones to reach out to customers and verify account information.


I can also provide WhatsApp and telegram business/ group support for your business account.


I will help manage your Shopify, Amazon, Etsy and other e-commerce site.


Please send a message so we can discuss the nitty gritty if your needs.


Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

English

Nigerian

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio

Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • T
    image-docs

    thebrandzershub

    Repeat Client

    NG

    Nigeria

    5

    He is an excellent, exceptional and professional individual. His services delivery are prompt and swift. He goes out of his way to ensure I get all I need. I would always come back even after many months of working with him.

    Helpful?
    Yes
    No
  • C
    image-docs

    candy5386

    Repeat Client

    KR

    South Korea

    5

    Very nice guy, easy to communicate with, just awesome!

    Helpful?
    Yes
    No
  • C
    image-docs

    candy5386

    Repeat Client

    KR

    South Korea

    5

    Thank you, Sam. Please do your best this week, too. ;)

    Helpful?
    Yes
    No
Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Recommend to a friend
    5
  • Service as described
    5
Sort By
Most relevant
  • T
    image-docs

    thebrandzershub

    Repeat Client

    NG

    Nigeria

    5

    He is an excellent, exceptional and professional individual. His services delivery are prompt and swift. He goes out of his way to ensure I get all I need. I would always come back even after many months of working with him.

    Helpful?
    Yes
    No
  • C
    image-docs

    candy5386

    Repeat Client

    KR

    South Korea

    5

    Very nice guy, easy to communicate with, just awesome!

    Helpful?
    Yes
    No
  • C
    image-docs

    candy5386

    Repeat Client

    KR

    South Korea

    5

    Thank you, Sam. Please do your best this week, too. ;)

    Helpful?
    Yes
    No