I will do whatsapp facebook customer support
Will do customer support chat and email for your business
About this Gig
Habari! Are you a Kenyan business owner losing customers because you reply LATE on WhatsApp?
I am Samuel, Customer Support Specialist with 2 Years Experience in Nairobi & Narok.
I know the pain: Customer asks "iko?" at 8pm, you reply tomorrow, they already bought elsewhere.
WHAT I WILL DO FOR YOU:
Reply to WhatsApp & Facebook messages within 5-10 minutes (8am - 10pm EAT)
Confirm M-Pesa payments and orders
Handle complaints politely in English / Kiswahili
Save contacts, follow up on pending orders
Daily report of chats handled
PERFECT FOR:
- Boutiques / Mitumba / Clothes shops
- Electronics & Phones shops
- Salons, Cosmetics, Hardware
- Schools, Churches, Small hotels in Narok, Nakuru, Bomet, Kisii
WHY ME?
- I am Kenyan, I understand M-Pesa, local language, and how customers talk
- I work with BOTH laptop & phone - I never miss a message
- 2 years support experience, not a bot
Let's start with a 7-day trial for only $10 (1,500 KES). If you love it, we continue monthly.
Click the GREEN button and let's save your customers today!
My Portfolio
FAQ
Do you work for businesses outside Kenya?
Yes, but I specialize in Kenyan businesses and I understand Mpesa & Swahili.
What hours do you work?
8am to 10pm East African Time, 7 days a week

