I will do whatsapp facebook customer support

Kenya

I speak Swahili, English

Will do customer support chat and email for your business

Hello! I am Samuel from Kenya. I have 2 years experience in Customer Service at Vision Gift Shop where I handled customer inquiries, complaints, and sales daily. I can help your business with: ✓ Li...
About this Gig

Habari! Are you a Kenyan business owner losing customers because you reply LATE on WhatsApp?


I am Samuel, Customer Support Specialist with 2 Years Experience in Nairobi & Narok.


I know the pain: Customer asks "iko?" at 8pm, you reply tomorrow, they already bought elsewhere.


WHAT I WILL DO FOR YOU:


Reply to WhatsApp & Facebook messages within 5-10 minutes (8am - 10pm EAT)

Confirm M-Pesa payments and orders

Handle complaints politely in English / Kiswahili

Save contacts, follow up on pending orders

Daily report of chats handled


PERFECT FOR:

- Boutiques / Mitumba / Clothes shops

- Electronics & Phones shops

- Salons, Cosmetics, Hardware

- Schools, Churches, Small hotels in Narok, Nakuru, Bomet, Kisii


WHY ME?

- I am Kenyan, I understand M-Pesa, local language, and how customers talk

- I work with BOTH laptop & phone - I never miss a message

- 2 years support experience, not a bot


Let's start with a 7-day trial for only $10 (1,500 KES). If you love it, we continue monthly.


Click the GREEN button and let's save your customers today!

Social media platform:

Facebook

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LinkedIn

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TikTok

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YouTube

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Telegram

Service type:

Technical support

Language:

English

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Swahili

Timezone:

24/7

Support software:

Freshdesk

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Zendesk

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Liveagent

•

Intercom

Knowledge base software:

Freshdesk

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Freshservice

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Liveagent

•

Tribe

My Portfolio