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English
$
USD
I will customize and configure your dynamics 365 CRM with passion
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Microsoft Dynamics 365 Customer Engagement Specialist (Sales, Customer Service, Copilot Studio, Marketing) with a strong technical and architectural background, delivering high-quality CRM solutions for insurance, and banking industries.
I combine functional expertise, technical excellence, and delivery leadership to help organisations build robust, scalable, and user-centric CRM platforms.
Core Responsibilities & Expertise:
End-to-end CRM Delivery (Agile/Scrum/DevOps)
- Full lifecycle delivery following Agile & Scrum best practices
- Solution architecting, functional design, and technical oversight
- Robust ALM processes using Azure DevOps (CI/CD, pipelines, branching strategies)
- Automation of deployments, quality gates, and environment governance
Technical Leadership & Team Enablement
- Provide continuous guidance and support to CRM delivery teams
- Ensure alignment between business needs, functional design, and technical implementation
- Coach developers, analysts, and product owners to guarantee delivery excellence
High User Adoption & Business Value
- Deliver solutions with consistently high user satisfaction across luxury, insurance, and banking
- Excellent active-listening skills
Software:
Microsoft Dynamics
Industry:
Business services & consulting
•
Engineering
•
Software
Reviews
53 reviews for this Gig
| (52) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C cjgumpo
Repeat Client
United Kingdom
Worked with Samy on stage one of our migration to Copilot Workspace & Sales Hub, every question I spoke to Samy about he was comfortable answering & finding a solution based on how we operate as a business. I look forward to the next stage of this project with him.
$200-$400
Price
1 day
Duration
Helpful?N 
nshah2417
Repeat Client
United States
We use Samy all the time and he is very good!
$100-$200
Price
1 day
Duration
Helpful?N nshah2417
Repeat Client
United States
Great vendor, repeat customer here.
$200-$400
Price
1 day
Duration
Helpful?C connect4affect7
United States
Very insightful.
Up to $50
Price
3 days
Duration
Helpful?M masratech
Repeat Client
United States
Samy is amazing. Highly recommend. He is very talented, easy to work with, honest, fair, and makes sure to share any helpful tips to make the process easier. We have hired him time and again, and we will do so again soon.
$100-$200
Price
1 day
Duration
Helpful?
Reviews
53 reviews for this Gig
| (52) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C cjgumpo
Repeat Client
United Kingdom
Worked with Samy on stage one of our migration to Copilot Workspace & Sales Hub, every question I spoke to Samy about he was comfortable answering & finding a solution based on how we operate as a business. I look forward to the next stage of this project with him.
$200-$400
Price
1 day
Duration
Helpful?N nshah2417
Repeat Client
United States
We use Samy all the time and he is very good!
$100-$200
Price
1 day
Duration
Helpful?N nshah2417
Repeat Client
United States
Great vendor, repeat customer here.
$200-$400
Price
1 day
Duration
Helpful?C connect4affect7
United States
Very insightful.
Up to $50
Price
3 days
Duration
Helpful?M masratech
Repeat Client
United States
Samy is amazing. Highly recommend. He is very talented, easy to work with, honest, fair, and makes sure to share any helpful tips to make the process easier. We have hired him time and again, and we will do so again soon.
$100-$200
Price
1 day
Duration
Helpful?
