I will be your shopify customer support agent
Native Spanish Virtual Assistant and Customer Support Fast and Reliable
About this Gig
TIRED OF LOSING SALES BECAUSE OF SLOW SUPPORT?
I'm Santiago, your dedicated Bilingual Shopify Virtual Assistant (EN/ES) from Argentina - I work while you sleep.
I help busy Shopify store owners with daily tasks so you can focus on growing.
WHAT I WILL DO FOR YOU:
Bilingual Customer Support (English & Spanish)
Inbox Management - Gmail, Shopify Inbox, Gorgias
Order Processing, Tracking, Returns & Refunds
Product Listing & Store Management
Data Entry & Google Sheets Organization
Respond to Instagram & Facebook DMs
WHY WORK WITH ME?
- Based in GMT-3 - Perfect overlap with US EST time zone
- Fluent English - No communication issues
- Fast response - 1-2 hours max
- Shopify, Gorgias, Klaviyo, Zendesk Expert
- Long-term partner, not just a task doer
MY TOOLS: Shopify, Gorgias, Gmail, Google Sheets, Klaviyo, Zendesk, Meta Business Suite
Don't see your task listed? Send me a message! I can help with almost anything in your store.
Click the green button and let's scale your store!
Purpose:
Business
Work model:
Project-based
FAQ
What time zone do you work in?
I work in GMT-3 (Argentina) which gives me perfect overlap with US EST time zone (9am-6pm EST). I can adjust my hours for your store needs.
Do you speak fluent English?
Yes! I'm fully bilingual English/Spanish. I handle customer support in perfect English and Spanish for your LATAM customers without any accent issues.
What do you need to get started?
Just your Shopify staff account access and your support guidelines. Please message me before ordering so we can discuss your exact needs and I can create a custom plan for you.
