I will be your customer service agent for live chat and email support
About this Gig
If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.
I'm an experienced Customer support specialist with a diverse skill set, offering top-notch support for your business. Having more than 7 years of experience in customer support working for US, UK and Australian based clients, I feel qualified enough to offer you this Gig. Let's collaborate and achieve your goals together!
I will provide Live Chat support, Email Support and Answering services as well.
I can assist you with any of the below:
- General customer support queries (Live chat, email, phone, SMS, Facebook, Instagram)
- Take messages from customers & forward queries on
- Respond to queries with an agreed script or even without a script
- Appointment setting and confirmations
- Make daily reports
- And much more - just ask!
Why Choose Me?
- Extensive experience managing pre and post-sales inquiries for USAs leading retailer and Canadas No. 1 vape shop,
- Specialized in lead generation for a variety of industries, including Dealerships, Real Estates, Colleges, Dentals, IT Services, Law Firms, Handy Services, Remodeling Services and many more
- Available 24/7
Thanks!
Social media platform:
•
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Service type:
Non-technical support
Language:
English
•
Hindi
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Urdu
Timezone:
24/7
Support software:
Zoho Desk
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Zendesk
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Salesforce
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Liveagent
Knowledge base software:
Liveagent
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Zoho
FAQ
Can you offer 24/7 Live chat support?
Yes. I can provide 24/7 chat support as per your requirement.
What industries do you cater to?
I have experience in serving a wide range of industries, including e-commerce, technology, healthcare, finance, and more. Regardless of your industry, I have the expertise to meet your support needs.
How does your 24/7 support module work?
I'll be offering 24/7 chat and email support at an hourly rate, contingent upon workload and whether it can be efficiently managed by a single person.
How do you ensure data security and privacy?
I take data security and privacy seriously. Rest assured, your data will be securely handled by me.

