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I will build an ai support ticket automation system using llm
Sarmad Tariq
About this gig
I build AI-powered automation solutions that help businesses save time and reduce manual work. My core specialty is creating intelligent support ticket triaging systems using LLMs (Groq's Llama 3.3) integrated with n8n workflows automatically classifying tickets by category and urgency so your team can respond faster.
I also have experience building RAG-based chatbots and AI document analyzers, combining prompt engineering, semantic search, and clean web deployment (Streamlit, GitHub Pages).
I focus on practical, working solutions not just prototypes. You'll get clean code, proper documentation, and a live, testable deployment.
Let's automate your workflow and save you hours of manual work.
Get to know Sarmad Tariq
Sarmad Tariq
AI Engineer
- FromPakistan
- Member sinceJul 2026
- Avg. response time2 hours
Languages
English, German, French
Hi! I'm an AI Developer specializing in AI automation, AI chatbots, and custom AI-powered web applications. I build intelligent solutions using n8n, Python, Streamlit, OpenAI, Groq, Ollama, and REST APIs.
Whether you need workflow automation, an AI chatbot, or a custom AI application, I focus on delivering clean, scalable, and reliable solutions tailored to your requirements.
I value clear communication, on-time delivery, and high-quality work. Let's turn your ideas into powerful AI solutions.
My Portfolio
FAQ
Q: What information do you need from me to get started?
A: I'll need sample support tickets or a description of your ticket categories, along with access details for your ticketing platform (if applicable) so I can set up the automation correctly.
Q: Which LLM does this use?
A: I use Groq's Llama 3.3 70B model for fast, accurate ticket classification. I can also work with other LLM providers based on your preference.
Q: Can you customize the system for my specific ticket categories?
A: Yes, I'll tailor the classification categories and urgency levels to match your business needs.
