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English
$
USD
I will provide call email and live chat customer support
I’m Sarmad Khan, a professional in customer service specializing in delivering exemplary support through email, chat, and phone. With a commitment to elevating customer satisfaction, I ensure the high...
About this Gig
About This Gig
Looking for a professional Customer Support Representative? Youre in the right place!
I provide top-quality customer service via email, live chat, and phone/call support for businesses of all sizes. With 5+ years of experience in customer support, I specialize in helping e-commerce stores, startups, and service-based businesses deliver excellent customer experiences.
What I Offer
- Email Support Efficient inbox management, timely responses, and professional communication
- Live Chat Support Real-time assistance for website and store visitors
- Call Support Inbound and outbound call handling, order support, and customer queries
- E-commerce Support Shopify, WooCommerce, Amazon, Etsy, eBay
- Customer Issue Resolution Handling disputes, solving tickets, refund and order assistance
- Social Media Support Responding to customer inquiries on multiple platforms
- Virtual Assistant Services Sending emails, scheduling, and general customer communication
Languages Supported
English, German, French, Dutch, Spanish, Chinese
Why Choose Me
- 24/7 Availability Always ready to assist your customers
- On-Time Delivery Quick and reliable support
- Professional & Friendly Service Your brand will be rep
Social media platform:
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Other
Service type:
Non-technical support
Language:
English
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French
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German
Timezone:
24/7
FAQ
Do you provide 24/7 customer support?
By default, I provide support during regular business hours. However, I can offer after-hours or 24/7 support as a Gig Extra.
How do you handle customer inquiries?
I respond promptly and professionally via email, live chat, calls, or social media, ensuring customer satisfaction.
Do you have specialized knowledge of certain products or services?
Yes! I quickly adapt and acquire the necessary product knowledge to provide accurate and helpful information.
Do you offer a trial period or money-back guarantee?
Yes! I offer a 3-day trial period and a 100% money-back guarantee if you are not satisfied with my services.
Can you handle high volumes of inquiries during peak times?
Absolutely! I am equipped to manage large inquiry volumes without compromising quality.
Can you work long-term?
Yes, I provide long-term customer support services at a discounted rate for ongoing projects.
How do I get started?
Simply contact me with your requirements, and we’ll discuss your project in detail to tailor my services to your needs.
What is your availability?
I offer full-time customer support services, whether during business hours or around the clock, I can provide the coverage your business needs.
How can your services benefit my business?
By outsourcing your call, email, and live chat support, you free up valuable time to focus on growing your business. I handle all customer interactions, ensuring timely, professional, and friendly support, which boosts customer satisfaction and loyalty.
