I will be your reliable email and chat support, fast response guaranteed
Customer Service and Email Copywriting, Clear Fast Professional
About this Gig
Looking for reliable email and chat support? I provide professional support to handle queries, resolve issues quickly, and improve satisfaction.
**What I Offer:**
**Email Support**: Fast, professional responses to resolve issues
**Live Chat Support**: Instant real-time support for help
**Quick Response**: Friendly, accurate, timely responses
**Social Media Support**: Manage DMs, comments, engagement on Facebook, Instagram, LinkedIn
**Reliable Service**: Your customers feel valued
**Why Choose Me?**
**Experienced**: Proficient with Outlook, YellowMessenger, CRM platforms
**New to Fiverr = Better Value**: Competitive pricing with exceptional care
**Flexible Packages**: Three packages for every business size
**Fast Delivery**: 1-day delivery on Basic package
**100% Satisfaction**: Your success is my priority
**What You'll Get:**
Professional communication with customers
Organized inbox management
Detailed summary reports (Standard & Premium)
Knowledge base maintenance (Premium only)
**Perfect For:**
E-commerce, influencers, content creators, startups, and companies needing reliable customer support.
Let me manage your support so you can focus on growing your business!
Social media platform:
•
•
Service type:
Non-technical support
Language:
English
•
Hindi
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Other
Timezone:
24/7
Support software:
Salesforce
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Other
Knowledge base software:
Document 360
FAQ
What platforms do you use for email and chat support?
The platform will be provided by the client, and I will adapt to whatever system or software you are using for customer support. I'm experienced with various tools like Outlook, YellowMessenger, and CRM email platforms.
Do you offer 24/7 support?
Yes, I offer flexible working hours. I can accommodate 24/7 support if required; just let me know your business hours, and I’ll adjust accordingly.
How fast do you respond to customer queries?
I aim for fast response times—usually within 1-2 hours for email support and immediate responses for live chat. If you need quicker turnaround, I also offer extra-fast delivery as an add-on.
Can I customize the number of emails or chats per day?
Yes! The packages are flexible, and I can adjust based on your specific needs. Simply message me with your requirements, and I’ll provide a custom quote.
What is the best plan for a small business?
For small businesses, I recommend starting with the Basic or Standard package. If you need more extensive support, the Premium plan will cover all your needs.
Can you handle both emails and social media support?
Yes, I offer email and chat support by default, and I can also assist with social media support (Twitter, Facebook, etc.) for an additional charge.
What if I need more hours or support than what's included in the package?
No problem! You can add extra hours or days to your package. Just message me, and I’ll adjust the offer accordingly.
