I will audit one critical saas user workflow


About this gig
Is your SaaS product functional but difficult to use?
I will audit one critical user flow in your SaaS product and give you a clear, prioritized plan to improve usability, clarity, and task completion.
This gig is built for B2B SaaS founders and product teams with an existing MVP or live product that needs an expert UX perspective before investing in a larger redesign.
I will review areas such as:
- Confusing navigation and information hierarchy
- Friction in onboarding or core workflows
- Unclear actions, labels, states, and feedback
- Inconsistent UI patterns
- Missing empty, error, and edge states
- Opportunities to make the experience easier to scale
You will receive:
- A concise UX audit report
- Prioritized findings: high, medium, and low impact
- 3-5 annotated screens with concrete improvement recommendations
- A practical next-step action plan
- A clear written handoff summary
This is more than visual feedback. I assess how users move through the product, where the workflow breaks down, and what changes will make the experience easier to understand and build on.
Please message me before ordering if your product has multiple user roles, complex integrations, or you are unsure which flow to
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Get to know Sasha J.
Product Designer specializing in SaaS, AI workflows, and complex systems
- FromChina
- Member sinceDec 2025
- Avg. response time1 hour
- Last delivery6 months
Languages
English, Chinese
My Portfolio
FAQ
What is a user flow?
A user flow is one connected task, for example onboarding, setting up a workspace, creating a report, or managing a subscription.
Do you redesign the entire product?
No. This gig provides a focused audit and annotated recommendations. Full redesign work can be discussed as a follow-up project.
Can you audit an MVP or prototype?
Yes. I can review live products, staging environments, clickable prototypes, and Figma files.
What will I receive?
You will receive a structured audit, annotated recommendations, and a prioritized action plan your product, design, or development team can use.

