I will audit one critical saas user workflow

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sashajin
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sashajin
Sasha J.

About this gig

Is your SaaS product functional but difficult to use?


I will audit one critical user flow in your SaaS product and give you a clear, prioritized plan to improve usability, clarity, and task completion.


This gig is built for B2B SaaS founders and product teams with an existing MVP or live product that needs an expert UX perspective before investing in a larger redesign.


I will review areas such as:

  • Confusing navigation and information hierarchy
  • Friction in onboarding or core workflows
  • Unclear actions, labels, states, and feedback
  • Inconsistent UI patterns
  • Missing empty, error, and edge states
  • Opportunities to make the experience easier to scale


You will receive:

  • A concise UX audit report
  • Prioritized findings: high, medium, and low impact
  • 3-5 annotated screens with concrete improvement recommendations
  • A practical next-step action plan
  • A clear written handoff summary


This is more than visual feedback. I assess how users move through the product, where the workflow breaks down, and what changes will make the experience easier to understand and build on.


Please message me before ordering if your product has multiple user roles, complex integrations, or you are unsure which flow to

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

Get to know Sasha J.

Sasha J.

Product Designer specializing in SaaS, AI workflows, and complex systems

4.3(1)
  • FromChina
  • Member sinceDec 2025
  • Avg. response time1 hour
  • Last delivery6 months
  • Languages

    English, Chinese
I’m a Product Designer with 6+ years of experience designing SaaS platforms, AI-powered tools, and complex workflows. My work focuses on simplifying complexity — from dashboard systems and automation tools to mobile apps and AI-assisted experiences. I combine strong UX thinking with scalable design systems to deliver solutions that are both intuitive and ready for development. I’ve worked on improving platform usability, designing end-to-end product experiences, and delivering high-quality UI within fast-paced environments.

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