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I will build your whatsapp ai customer support agent
Sasha Nicolai
About this gig
Your customers message you on WhatsApp. Right now, they wait. With an AI agent, they get accurate answers in seconds 24/7, in any language.
I build and host WhatsApp AI customer support agents on my own production platform. Twenty paying clients in production including pet healthcare and HR diagnostics, both live since early 2025.
What your agent does:
- Answers customer questions using YOUR business knowledge
- Books appointments, captures leads, collects information
- Hands off to a human when the conversation needs one
- Speaks your brand voice, not generic chatbot talk
Why this works:
- Trained on your actual docs and FAQs not generic responses
- I host and maintain everything. You never touch code or servers
- Same timezone as the US. I fix issues in minutes, not days
- Bilingual your WhatsApp AI agent speaks English and Spanish
You get the agent. I keep the infrastructure. Updates, monitoring, and improvements are my problem. Hosting starts at $50/mo after delivery.
Not a template or drag-and-drop bot. Custom AI agent on a real platform with real clients.
Message me before ordering tell me what your business does and I'll tell you what the agent can handle.
Get to know Sasha Nicolai
Sasha Nicolai
AI, Automation and Business Expert Helping Business Owners Thrive
- FromColombia
- Member sinceMay 2019
- Last delivery1 year
Languages
English, Spanish
I build AI systems that run real businesses right now. Not demos, not proofs of concept.
Former P&G Director of Innovation, built one of the first AI prediction engines in Latin America (GPT-2 API, 2020). After that, generated $1.2M in 4 months running AI-First sales at a startup.
Today I run Mimeia: AI consulting + Symphonai, a platform powering production AI agents on WhatsApp for paying clients.
I don't just advise. I build what I recommend. Full-stack: Python, n8n, Claude Code, Vite, Supabase.
Based in Colombia. Same timezone as the US. I respond in minutes. English and Spanish.
Other AI Development Services I Offer
FAQ
Do I get the source code for the WhatsApp AI agent?
No. I host and maintain the agent on my production platform. This is better for you — you never deal with servers, API keys, updates, or breaking changes. You get a working agent that I keep running and improving. If you need a self-hosted solution, message me and we can discuss options.
How much does monthly hosting cost after the setup?
Hosting starts at $50/month for basic agents and goes up to $500/month for enterprise systems with CRM integration and weekly optimization. This covers server costs, uptime monitoring, and regular response improvements. I offer discounts on 3-month and 6-month commitments.
What kind of businesses use WhatsApp AI customer support agents?
Any business where customers ask questions repeatedly, e-commerce, healthcare clinics, real estate, restaurants, professional services, SaaS companies, fitness studios, salons. If your team spends hours answering the same questions, an AI agent handles 70-80% of that instantly.
Can the AI agent book appointments and capture leads on WhatsApp?
Yes. The agent can collect customer information, book appointments (integrates with Google Calendar and other scheduling tools), qualify leads with custom questions, and send the data to your CRM or email. This turns your WhatsApp from a support channel into a sales channel.
Does the WhatsApp chatbot work in English and Spanish?
Yes. I'm bilingual and I build bilingual agents. The Standard and Premium packages include both English and Spanish by default. The agent detects the customer's language and responds accordingly. I can also add Portuguese if needed.
How is this different from ManyChat or other WhatsApp chatbot builders?
ManyChat and similar tools are rule-based, they follow decision trees. My agents use actual AI (GPT-5, Claude) to understand context and give real answers, not just route people through menus. They're trained on your specific business content and can handle questions they've never seen before.
Do I need technical skills to manage the WhatsApp AI chatbot after delivery?
No. I build it, host it, and maintain it for you. No drag-and-drop builders, no code, no server management. You send me your updated FAQs or business content and I handle the rest. Monthly hosting plans include ongoing updates and optimization.
What happens if the AI agent can't answer a customer's question?
The agent hands the conversation to a human team member with full context, the customer's question, conversation history, and a suggested response. Your team picks up exactly where the AI left off. No customer ever gets stuck in a loop. Standard and Premium packages include this human handoff.
