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I will provide expert customer care and support specialist
Ethiopia
Customer service specialist
About this Gig
welcome to my professional customer support Gigi!
Are you looking for a dedicated, reliable, efficient specialist to manage your customer relations?
i am here to help you provide top-tier support that keeps your customer happy and Loyal.
i provide high-quality, non- technical customer care tailored to your business needs.
what can i do for you:
- Live chat support:fast and accurate response to visitor inquiries.
- Email management : keeping your inbox clean , organised and cleared out daily.
- customer care : handling buyer questions, resolutions and general inquiries.
- old tracking and help: assisting customers with their order statuses and basic troubleshooting.
Tools i work with:
- Zendesk, freshdesk,intercom,& live agent
- sales force & active campaign
- zoho & confluence
I am highly motivated flexible, detailed- oriented and available to support your business across global time zones. lets work together to give your buyers an exceptional experience!
please send me a message before placing an order so we can discuss your specific work flow.
Social media platform:
•
TikTok
•
Telegram
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Salesforce
•
Liveagent
•
ActiveCampaign
Knowledge base software:
Confluence
•
Zoho
FAQ
What information you need from me to get started?
I will need a brief overview of your business , any standard templates or guidelines you use for answering customers, and access to your support platform or email inbox.
Do you work on my specific time zone?
Yes! I offer flexible hours and am available to adjust my schedule to align perfectly with your business hours, no matter where you are located.
Can you handle live chat support
Absolutely! i can manage live chat queues to respond to your customers instantly and handle incoming emails efficiently

