I will build a custom ai customer support agent trained on your business data


About this gig
Stop answering the same customer questions over and over. Let an AI agent handle them accurately.
Most "support bots" are glorified FAQ pages that guess when they don't know. I build something better.
I'm Shadab, co-founder of EligentAI. I build custom AI customer support agents trained on your own data - your FAQs, documents, and knowledge base using RAG. Every answer is grounded in your business, not generic text. And when it isn't confident, it hands off to a human instead of making things up.
What your agent does:
- Answers from your documents & FAQs (RAG)
- Knows when it's unsure no hallucinated answers
- Escalates to a human with Telegram + email alerts
- Embeddable chat widget for your website
- Admin dashboard: logs, analytics & CSAT
- Flags gaps in your docs
Built on a serious stack: LangGraph · Python · FastAPI · PostgreSQL · Next.js · RAG. Custom code for your workflow no copy-paste templates, no no-code toys.
Message me before ordering so I can scope your setup and recommend the right package.
Get to know Shadab Khan
AI Automation Expert, Customer Support and Booking Assistants for Businesses
- FromIndia
- Member sinceJul 2026
Languages
Hindi, Urdu, English
My Portfolio
FAQ
Will I receive the source code?
You'll get a fully deployed, production-ready solution with documentation. Full source-code handover is available as an add-on or in higher-tier packages - some clients prefer a managed setup, others want to self-host. Just tell me your preference before we start.
Can the agent answer using my own documents and FAQs?
Yes. I build a RAG system that securely uses your PDFs, docs, FAQs, or knowledge base, so answers stay accurate and grounded in your business - not generic.
What happens when the AI doesn't know the answer?
It uses confidence scoring. When unsure, it escalates to a human and sends a Telegram or email alert instead of guessing - so buyers never get wrong answers.
Can you embed it on my existing website?
Yes. You get an embeddable chat widget that drops into your site, plus API integration with your tools where needed.
Do I need to message you before ordering?
Yes, please. Every support setup is different - a quick message lets me scope your needs and recommend the right package before you order.

