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Fiverr Pro
English
$
USD
I will manage customer support via chat, email, calls and CRM tools
Shopify Store Management, Customer Support Specialist
Dedicated to helping eCommerce businesses thrive, I bring over 3 years of experience in Shopify store management and customer support. From product listings and inventory control to tailored order man...
About this Gig
Looking for expert customer support for your eCommerce or small business? With 3 years of experience, I offer 24/7 live chat, email support, phone support and social media management.
Services Include:
- Live Chat Support: Prompt responses to boost customer satisfaction and sales.
- Email Support: Handling queries, complaints, and requests with professionalism.
- Social Media Management: Monitoring and responding to customer interactions.
- Call Center Services: Deliver exceptional customer experiences with our top-tier call center services where every call is a connection, and every customer is our priority
Advanced Support:
- Complaint resolution, returns, and refunds management.
- CRM Management: Efficient tracking of customer interactions.
- Feedback & Reporting: Detailed insights provided upon request.
- Tools: Proficient in Zendesk, Intercom, Tidio, and RingCentral etc.
Why Choose Me?
- 24/7 Availability: Always ready to assist your customers.
- Multilingual: Fluent in English, Urdu, and Hindi.
Lets enhance your customer support together. Contact me to get started!
FAQ
What types of businesses do you specialize in?
I specialize in eCommerce, Customer Support businesses that require large amount of calls, emails and live chats daily.
What tools do you use for customer support?
I use Zendesk, Intercom, Tidio, and RingCentral but can adapt to other tools as needed.
How do you handle customer complaints and refunds?
I resolve complaints professionally and manage returns and refunds according to your policies.
Are you available 24/7?
Yes, I'm available to provide support at any time.
How do you ensure the quality of your customer support?
I ensure high-quality service by staying organized and responsive.
Do you offer customized support packages?
Yes, I can customize my services to fit your business needs.
Do you have a team?
Yes, I have a running call center, where over 30 professional agents work for different clients at different shifts 24/7.
Reviews
3 reviews for this Gig
| (3) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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Most relevant
C 
chekili
Repeat Client
Belgium
Very nice 👍
$1,000-$1,500
Price
3 weeks
Duration
S 
Seller's Response
Helpful?A 
alphawolf6146
Repeat Client
Denmark
I gave Shaheer a task to clear a bulk of emails that were stacked up for a few days. It was a 3 day job and Shaheer managed to finish it within 2 days. Great work!
Up to $50
Price
2 days
Duration
Helpful?A alphawolf6146
Repeat Client
Denmark
I hired Shaheer for a temporary project and he did an exceptional job. Looking after another project to work on together.
Up to $50
Price
2 days
Duration
Helpful?
Reviews
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
C chekili
Repeat Client
Belgium
Very nice 👍
$1,000-$1,500
Price
3 weeks
Duration
S Seller's Response
Helpful?A alphawolf6146
Repeat Client
Denmark
I gave Shaheer a task to clear a bulk of emails that were stacked up for a few days. It was a 3 day job and Shaheer managed to finish it within 2 days. Great work!
Up to $50
Price
2 days
Duration
Helpful?A alphawolf6146
Repeat Client
Denmark
I hired Shaheer for a temporary project and he did an exceptional job. Looking after another project to work on together.
Up to $50
Price
2 days
Duration
Helpful?
