I will aws cloud conversational ai bot using generative ai, lex, bedrock and lambda


About this gig
Your customers expect instant, accurate answers at 3am on a Sunday. Your support team can't do that. A well-built AWS Conversational AI can.
I'm Shashwat Prakash, an AWS Solutions Architect with 6+ years of experience building cloud-native conversational AI systems that understand natural language, retrieve the right information, and take real action all inside your secure AWS environment.
Who This Gig Is For:
Whether you run an e-commerce store, a healthcare clinic, a bank, or an enterprise IT team if your business has repetitive conversations happening over chat, voice, or messaging, I can automate them intelligently with Gen AI.
What I Build:
Smart Customer Support Bots Handle FAQs, order tracking, refunds, and complaints without human intervention, using Lex V2 and Bedrock-powered natural language understanding.
Knowledge-Base Q&A Bots Connect your internal documents, PDFs, and policies to Amazon Kendra or Bedrock Knowledge Base so your bot answers questions from your actual data, not guesswork.
Voice + Chat Bots on Amazon Connect Deploy Omnichannel bots that serve customers over phone and chat, with intelligent escalation to live agents when needed.
Thanks
Get to know Shashwat
Builds GenAI Apps using OpenAI, AWS Bedrock, and Chatbot Developer
- FromIndia
- Member sinceFeb 2019
- Avg. response time2 hours
- Last delivery5 years
Languages
English
My Portfolio
Other AI Development Services I Offer
FAQ
Do I need an AWS account?
Yes — everything is deployed in your own AWS account so you own 100% of the infrastructure. If you don't have one, it's free to create and I'll guide you on the permissions needed to get started.
What's the difference between this gig and your Agentic AI gig?
This gig focuses on conversational AI — bots that have intelligent, natural dialogues with users, retrieve information, and handle transactions via chat or voice. The Agentic AI gig focuses on multi-step autonomous agents that plan and take sequential actions across tools.
Can the bot answer questions from my own documents or website?
Yes — that's exactly what the RAG pipeline in the Premium package does. It indexes your PDFs, knowledge base articles, website content or database into Amazon Kendra or Bedrock Knowledge Base, and the bot retrieves accurate answers from your data in real time.
Which industries do you have experience with?
I've built conversational AI for e-commerce (order management, returns), healthcare (patient intake, appointment scheduling), banking (balance queries, fraud alerts), and enterprise internal tools (HR policy bots, IT helpdesks). If you have a different domain, message me — I assess every use case.
Will you work with my existing Lex bot or AWS setup?
Absolutely. If you already have Lex intents, Lambda functions, or other AWS infrastructure, I can extend or upgrade them rather than starting from scratch. Share your current setup when you message me and I'll give you an honest assessment of what's reusable.
Do you offer ongoing maintenance after delivery?
Yes. A monthly maintenance retainer covers monitoring, intent improvements, bug fixes, and minor updates. Retainer pricing starts at $500/month. Many clients add this to keep their bot sharp as user queries evolve over time.
What do I receive at the end of the project?
All packages include: fully deployed bot in your AWS account, complete Python source code, architecture diagram, README documentation, and CloudWatch monitoring.
