I will provide live chat and email customer support
About this Gig
Are you struggling to keep up with customer messages, complaints, or support tickets? Let me take that off your plate.
I'm a dedicated, friendly, and reliable customer service representative with experience handling live chat, email support, and order-related queries. I understand that fast, empathetic, and clear communication is what keeps customers coming back and that's exactly what I deliver.
What I can help with:
Live chat & email support
Order tracking, refunds & returns
Handling complaints professionally
FAQ creation & canned responses
Shopify / WooCommerce / Zendesk / Gorgias / Freshdesk experience
Maintaining brand tone & voice
Why work with me:
Fast response times
Clear, professional, and friendly communication
Confidential & reliable handling of customer data
Focused on customer satisfaction and retention
Every business is different, so message me before ordering and let's talk about exactly what support you need I'll tailor the package to fit.
FAQ
What platforms/tools have you worked with?
I'm comfortable with major help desk tools like Zendesk, Freshdesk, Gorgias, and Shopify's native chat, and I can quickly learn your specific system.
Do you offer ongoing/monthly support, not just one-time gigs?
Yes — message me for custom monthly retainer packages.
What are your working hours?
24/7 Based on your need
Do you sign NDAs?
Yes, I'm happy to sign an NDA for sensitive customer data.

