I will create power bi dashboards for business analytics

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shayhail
S
shayhail
Shay H

About this gig

I design Power BI dashboards and analytics systems focused on clarity, accuracy, and real operational insight.


My work goes beyond visuals. I focus on clean metric definitions, correct time logic, and dashboards that can actually be trusted for decision-making.


Typical use cases include operational performance, support and service analytics, SLA tracking, volume trends, and efficiency monitoring.


I work with existing data to identify broken metrics, misleading KPIs, or dashboards that look busy but answer nothing. Whether its an audit, a clean rebuild, or a full setup, the goal is the same: reliable signals with minimal noise.


Tools include Power BI, SQL, Excel, MongoDB and Google Sheets.

Get to know Shay H

Shay H

Zendesk Administrator, BI, Analytics

5.0(1)
  • FromIsrael
  • Member sinceJan 2026
  • Last delivery2 months
  • Languages

    English, Hebrew
I design analytics systems that expose how operational workflows actually behave - not how teams assume they behave. With hands-on experience as an agent, team lead, and support director across multiple SaaS environments, I bring a practitioner’s perspective to data design, focusing on clean metrics, consistent time logic, and stable models that hold up under real use. My work turns messy operational and behavioral data into clear dashboards that surface bottlenecks, workload shifts, and performance gaps - without noise, manual digging, or contradictory metrics.

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