Browse categories
Explore
Fiverr Pro
English
$
USD
I will build ai voice agent and virtual receptionist for your call center
I will build an ai powered cloud call center for your business
I help businesses automate customer communication using AI, cloud technology, and modern contact center solutions. With 20+ years in customer service systems and over 6 years building AI-driven automa...
About this Gig
With 12+ years in customer service platforms, I build AI-powered call centers using Amazon Connect the same enterprise platform behind Amazon's own customer support.
I design and deploy complete cloud contact center solutions, including:
- Interactive Voice Response (IVR)
- Intelligent call routing & queue management
- AI voice automation & virtual receptionist setup
- Call recording, analytics & reporting
- CRM integrations (Salesforce, HubSpot, Zendesk, etc.)
- SMS and live chat support
- Custom workflow automation
Whether you're a startup needing a simple IVR or an enterprise needing a full AI-powered contact center, I'll architect a solution built specifically for your business.
Message me anytime with questions happy to advise on the right package before or after you order.
Cloud provider:
Amazon Web Services
FAQ
Do I need an AWS account before getting started?
Yes. You'll need an AWS account where Amazon Connect will be deployed and configured. If you don't already have one, I can help you create and set it up.
Can you integrate Amazon Connect with my CRM?
Absolutely. Amazon Connect can be integrated with popular CRM platforms such as Salesforce, HubSpot, Zoho, and custom applications through APIs.
Can my support team work remotely?
Yes. Since Amazon Connect is a cloud-based contact centre solution, your agents can securely handle calls from anywhere with a stable internet connection.
Do you offer post-deployment support and maintenance?
Yes. I provide ongoing support, performance optimisation, troubleshooting, automation enhancements, and maintenance based on your business requirements.
Can AI and automation be integrated into the contact centre?
Yes. I can implement AI-powered voice bots, intelligent IVR, workflow automation, chat integrations, and other AI-driven features to improve customer experience and operational efficiency.
