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Fiverr Pro
English
$
USD
I will provide bilingual english tagalog customer support
Bilingual AI Data Annotator Remote Customer Support Specialist
I am a detail-oriented bilingual professional with a background in HIPAA-compliant medical documentation, e-commerce fulfillment, and high-volume customer service. I specialize in high-accuracy data e...
About this Gig
Need friendly, reliable bilingual customer support? I'm here to help.
I have 19 years of customer service experience, including e-commerce order support, digital payment troubleshooting, and conflict resolution plus fluency in English and Tagalog/Filipino for both markets.
What I offer:
- - Email and chat customer support - Order tracking, troubleshooting, and issue resolution
- Bilingual responses (English/Tagalog) with cultural context
- Calm, empathetic handling of difficult customer situations
- Accurate documentation and follow-up
I'm detail-oriented, patient, and committed to fast response times. I follow your brand voice and guidelines closely so your customers get consistent, professional support.
Send me details about your business and support needs before ordering so I can confirm I'm a good fit and give you an accurate turnaround time.
Social media platform:
Service type:
Non-technical support
Language:
English
•
Filipino
Timezone:
24/7
Support software:
Other
Knowledge base software:
Other
FAQ
What hours are you available?
Please share your preferred hours/time zone when you order, and I'll confirm if it fits my availability before we begin.
What tools/platforms do you have experience with?
I have hands-on experience with e-commerce order platforms and Microsoft Office. If your business uses a specific helpdesk tool (Zendesk, Gorgias, etc.), let me know and I'll confirm I can work with it or learn quickly.
Can you handle escalations or upset customers?
Yes — I have strong active listening and de-escalation experience from both retail and healthcare settings.
