I will create gorgias faqs and help center content for shopify
About this Gig
Are your customers asking the same questions about shipping, returns, refunds, and orders again and again? I will create clear Gorgias FAQs and Shopify support content that helps shoppers find answers faster and helps your team respond consistently.
I can write and organize content for shipping, delivery, order tracking, returns, exchanges, refunds, cancellations, damaged items, product information, sizing, payment questions, subscriptions, and warranties.
Depending on your package, I can review common questions, identify missing information, write answers, organize Gorgias Help Center content, prepare saved replies, and recommend improvements for your Shopify support process. I can also structure your content for future Gorgias AI Agent automation.
You will receive professional, easy-to-understand content in your preferred brand voice. Clear support information can reduce confusion, build customer confidence, and save your team time.
I follow your approved policies and never invent shipping, refund, or product claims. Please provide your policies, product information, brand tone, and existing content.
Contact me before ordering .
Support software:
Other
Knowledge base software:
Other
Other Customer Service Services I Offer
FAQ
What information do you need to create the FAQs?
I need your shipping, returns, refund, exchange, product, and customer-support policies, plus your preferred brand tone.
What topics can you cover?
I can create content for shipping, tracking, returns, refunds, exchanges, damaged items, product questions, sizing, payments, subscriptions, and warranties.
Can you create content for Gorgias Help Center?
Yes. I can write and organize clear FAQ articles and support content for your Gorgias Help Center and Shopify store.
Can you create saved replies and macros?
Yes. Standard and Premium packages can include professional saved replies or macros for common customer questions.
Do you need my password?
No. Please invite me as a Gorgias user with the minimum permissions needed. Never share your password, payment details, or API keys.
