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I will build customer churn prediction model to reduce churn and increase retention
FPA Financial Modeling, Cash Flow Forecasting
Hi, I’m Shoeb — a Financial Analyst specializing in FP&A, financial modeling, and cash-flow forecasting.
I help founders and small businesses understand their numbers, control burn, and plan growth u...
About this Gig
I will build a customer churn prediction model for your SaaS or any Subscription-Based Business, E-Commerce, FinTech, Mobile Apps, or any Business with Recurring Customers to identify churn-risk customers and reveal why they leave.
Stop the guessing game and start informed decision-making. I analyze your data to:
- PREDICT: Profile customer groups and calculate their specific churn risk percentage.
- DIAGNOSE: Find the root cause (e.g., feature lack, poor onboarding) behind the churn.
- PREVENT: Provide a clear, actionable strategy to retain them.
- VISUALIZE: Deliver easy-to-understand charts and dashboards.
You get a complete roadmap to reduce churn and boost retention.
Message me to get started!
Analysis type:
Quantitative Analysis
•
Descriptive Analysis
Expertise:
Business Insights
•
Churn & Retention
Technology:
Excel
•
Google Sheets
•
Power BI
•
Tableau
Programming language:
SQL
My Portfolio
Other Data Analytics Services I Offer
FAQ
How do you handle data privacy and security?
I take data privacy very seriously. All client data is handled with the utmost confidentiality. I will not share your data with any third parties, and it will be securely deleted from my systems once the project is completed.
My request is very specific and doesn't fit into these packages. What should I do?
Please feel free to send me a message with a description of your specific needs and project goals. I would be happy to discuss your requirements and create a custom offer that is a perfect fit for your business.
What kind of data do you need from me?
I prefer a dataset that includes a unique customer ID, relevant dates (e.g., subscription start/end date, last purchase date), and any other relevant attributes such as customer demographics, purchase history, or usage metrics. I am open to discuss with what you have.
What if my data is messy or incomplete?
All of my packages assume your data is clean and ready for analysis. If your data requires extensive cleaning, transformation, or organization, please contact me first. I offer a separate Data Cleaning service.
What tools do you use for the analysis?
I am proficient in a range of tools and will use the most appropriate one for your project. This includes Microsoft Excel for smaller datasets and powerful SQL queries for larger, more complex datasets. My reports are often presented in Power BI but open to adjust for your specific requirement.
What is churn analysis?
Churn analysis is a data-driven process of understanding which customers are likely to leave your business and why, with recommendations to retain them.
My request is very specific and doesn't fit into these packages. What should I do?
Please feel free to send me a message with a description of your specific needs and project goals. I would be happy to discuss your requirements and create a custom offer that is a perfect fit for your business.
