I will write sme loan origination sops and lending process documentation

India

I speak Hindi, English

KYC and AML SOP Writer, I Help NBFCs Build Compliance Documentation

Fintechs don't have a "hire more people" problem. They have a "we can't prove our process to an auditor" problem. I write SOPs, KYC/AML documentation, and onboarding playbooks for fintechs and NBFCs....
About this Gig

Your SME lending team is spending 40% of their time chasing documentation and answering the same 15 questions.


That's not a hiring problem.


It's a documentation problem.


I write loan origination SOPs, credit assessment playbooks, and lending process manuals for banks, NBFCs, and lending fintechs.


9+ years at HDFC Bank and Axis Bank managing 70+ active SME loan files every month. I improved within-TAT resolution from 92% to 98% by rewriting the documentation,

not by adding people.


Every SOP maps a real lending workflow: application intake, KYC verification, credit appraisal coordination, underwriting sign-off, sanction letter, disbursement, and post-disbursement monitoring. Each step has an owner, a TAT, a document checklist, and an exception path.


Brief before writing. Send me your loan product (secured/unsecured, term/working capital), ticket size range, and target segment.


Revisions included.


Delivery: editable Word plus PDF plus a Visio-compatible process map for Standard and above.


Message me before ordering. Custom scope for portfolios, credit policy manuals, and multi-product lending operations available.


Language:

English

Hindi

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

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