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I will build an ai chatbot with knowledge base for your website or business
Mari N
About this gig
Your customers are waiting hours for answers that are already in your docs.
I build AI chatbots that learn from your knowledge base and answer questions instantly. Your docs, FAQs, and help articles become a 24/7 support agent that actually understands your business.
How it works:
- I ingest your documents, FAQs, help articles, product manuals into a vector database
- Your chatbot uses RAG (Retrieval-Augmented Generation) to find the right answer every time
- Answers are grounded in YOUR data. No hallucinations, no made-up information
What you get:
- Website chat widget, WhatsApp, Slack, or any channel you need
- 94% accuracy on customer questions (tested on real deployments)
- Smart escalation: complex issues go to your team with full context
- Admin dashboard to update knowledge base without touching code
- Auto-sync: knowledge base refreshes every 6 hours from your sources
Tech: Claude or GPT-4 + Pinecone/Weaviate vector search. Python, FastAPI, React widget. Docker deployment.
One client reduced support costs by 60% ($144K/year) and response time from 4 hours to 3 seconds.
Tell me about your business and what questions your customers ask most.
Get to know Mari N
Mari N
AI Automation and Data Engineering Specialist
- FromUnited States
- Member sinceMar 2026
Languages
English, Italian, French, Spanish
I build AI agents, chatbots, and automation systems that save businesses hours every day. I also develop custom Pine Script indicators and strategies for TradingView.
What I deliver:
- AI chatbots and virtual assistants
- Workflow automation with Python, APIs, and LLMs
- Custom TradingView indicators, alerts, and strategies
- Data pipelines for complex datasets
10+ years in engineering and data systems. Clean code, on-time delivery, post-delivery support included.
My Portfolio
FAQ
What documents can the chatbot learn from?
Anything text-based: PDFs, Word docs, web pages, help articles, Google Docs, Notion pages, CSVs. I extract and process the content into the vector database automatically.
How accurate are the answers?
94% on average across my deployments. The chatbot only answers from your knowledge base. When it's not confident enough, it escalates to your team instead of guessing.
Can I update the knowledge base myself?
Yes. Standard and Premium include an admin dashboard where you add, edit, or remove documents. No coding needed. Premium also auto-syncs from your sources every 6 hours.
Which AI model do you use?
Claude or GPT-4 depending on your needs. Claude is better for nuanced answers. GPT-4 is faster for simple FAQ. I'll recommend the best fit during our initial discussion.
Does it work with WhatsApp and Slack?
Yes. Basic covers website widget. Standard adds WhatsApp or Slack. Premium includes all channels plus custom integrations (Teams, Discord, email, SMS).
What happens when the bot can't answer?
It transfers to your team with the full conversation context and a suggested answer. Your team can correct the bot, and it learns from those corrections over time.
