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I will manage your airbnb messages and guest communication professionally
customer support and email reply specialist
Customer support specialist with +20 years of experience in the hospitality industry (Accor standards).
Expert in handling emails, messages, and customer interactions professionally in Arabic, French,...
About this Gig
Hello,
With over 20 years of experience in hospitality industry (Accor group), I specialize in guest communication and customer support for Airbnb and hotel businesses.
I will handle your guest messages professionally to improve satisfaction and increase positive reviews.
Respond to guest inquiries
Handle bookings and reservations
Manage complaints and special requests
Provide fast and friendly communication
Languages: English, French, Arabic
Let me help you deliver a 5-star guest experience.
Language:
Arabic
•
English
•
French
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
what languages do you support?
I can reply in Arabic, French, and English
How fast can you reply ?
I usually reply within 24 hours or less
Do you have experience in hospitality?
Yes, i have 20 years in hotels including reception, reservations, and guest relations
What platforms do you support?
Airbnb, Booking.com and direct hotel communication
Can you handle difficult guest?
Yes, i am experienced in managing complaint professionally
