I will build a custom copilot studio ai agent or powerautomate flow

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Silas

About this gig

Need to automate manual IT support tickets and internal lookups?

 

I build secure, enterprise-grade AI agents integrated within your Microsoft 365 environment. Using Copilot Studio and Power Automate, I bridge corporate knowledge directly to your communication hubs.

 

What I Can Build For You:

- Secure RAG Knowledge Bases: Ground agents on internal documents, PDFs, or websites for accurate answers.

- Automated Ticket Lifecycles: Power Automate links to ITSM tools (Freshservice, Jira, ServiceNow) to auto-create and update tickets.

- Live SharePoint Lookups: Query Excel databases for real-time pricing and item availability.

- Dynamic UI Layouts: Clean, interactive Adaptive Cards inside Microsoft Teams or Outlook.

- Smart Helpdesk Fallbacks: Auto-email service desks if human escalation is needed.

 

Why Choose My Services?

- Secure Tenant Boundaries: Built safely inside your Microsoft ecosystem so enterprise data never leaks.

- Pro Architecture: Structured Power Platform logic, JSON variables, and fully documented source code.


Please message me to discuss your system infrastructure before placing an order!

Get to know Silas

Silas

Enterprise AI Agent and Microsoft Automation Architect

  • FromNigeria
  • Member sinceJul 2026
  • Languages

    English
I am a Microsoft Copilot Studio and Power Platform specialist specializing in enterprise-grade AI automation. I design and deploy autonomous AI agents that ground corporate knowledge, automate ticket lifecycles, and streamline workflows directly inside Microsoft Teams. With hands-on expertise bridging Copilot Studio, Power Automate, Adaptive Cards, SharePoint, and external REST APIs (like Freshservice and Jira), I help businesses reduce IT support bottlenecks, eliminate manual workflows, and scale operations securely within their Microsoft 365 environment. Let's automate your ecosystem.

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