Browse categories
Explore
Fiverr Pro
English
$
USD
I will audit your winery guest experience
Hi, I’m Silvia — Wine Hospitality Expert, Mystery Guest, trainer and content creator from Italy.
I help wineries and tourism businesses improve guest experience, communication and storytelling.
I off...
About this Gig
Improving the guest experience in a winery is essential to create a professional, engaging and memorable visit. With this service, I provide a clear and structured audit of your hospitality flow, offering practical suggestions you can apply immediately.
What I analyse:
Visitor journey (before, during and after the visit)
Website, tasting descriptions and booking flow
Welcome, timing, interaction and communication
Tasting room setup, service approach and atmosphere
Storytelling clarity and overall guest engagement
What you receive:
An external, objective assessment
Practical tips for immediate improvement
Ideas to enhance tastings, private visits and small events
Suggestions to improve guest communication and perception
A structured document depending on the chosen package
Packages available:
Basic short audit + 5 tips
Standard full audit, checklist and PDF report
Premium full audit, PDF report + action plan + 30-minute call
This service is ideal for wineries, tasting rooms and wine tourism operators who want to refine their guest experience and offer visitors a more professional, enjoyable and well-structured visit.
Service type:
Innovation assessment & development
Business type:
Solopreneurs
•
SMBs
Industry:
Hospitality
FAQ
What do you need from me to start?
Please send me your website, tasting descriptions, booking link, and any information or photos related to your visitor experience. The more details you share, the more accurate the audit will be.
Can you do the audit without an on-site visit?
Yes. I can complete a full and accurate audit remotely using the materials you provide and your online presence. No on-site visit is required.
What is included in the PDF report?
A structured document with your strengths, areas of improvement, and clear action steps to enhance the guest experience, tasting flow and communication.
Can you work with any type of winery?
Yes. I work with small family wineries, medium-size producers and tasting rooms in any country.
Do you analyse both the tasting and the hospitality flow?
Yes. I review the full visitor journey: welcome, communication, timing, tasting room setup, storytelling and overall engagement.
