I will provide basic remote tech support for your PC or phone
Remote IT Help, I Fix Your Computer Issues
About this Gig
Do you need patient and clear help with your computer or phone? I offer basic remote tech support for Windows PCs, MacBooks, Android phones and iPhones. I guide you step by step or connect remotely (if you agree), always explaining what I am doing.
I can help you with for example:
Installing and uninstalling software or apps
Basic system settings and updates
Slow device, storage almost full, simple clean-up
Browser problems, extensions, search engine, pop-ups
E-mail, Microsoft/Apple/Google account issues (login, password reset, sync)
Basic Wi-Fi / network settings on your device
Simple backup options and organization of files/folders
Devices supported
Windows 10 and 11 PCs / laptops
macOS / MacBook
Android phones
iPhones (iOS)
I do not open your hardware or do advanced data recovery, and I never use illegal software, jailbreak or root.
Support available in English, Portuguese and French.
Before ordering, you can send me a message to check if your problem fits this gig.
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
FAQ
Is remote access to my device safe?
Yes. I use trusted tools like AnyDesk/TeamViewer. You see everything on your screen, you stay in control and you can disconnect at any time. I only open what is needed to solve the issue.
What kind of problems can you NOT fix in this gig?
I don't repair physical hardware, do advanced data recovery, jailbreak or root devices, bypass passwords, or install pirated software. Very deep system problems may require a separate service.
Do you work only with Windows or also with Mac and phones?
I support Windows 10/11 PCs, MacBooks, Android phones and iPhones for basic issues such as settings, apps, storage, browser and account problems.
Will I lose my personal files?
No. I focus on safe settings and app changes. If some cleaning action might affect your files, I will warn you first and only proceed with your clear permission.
Which languages can you support me in?
I can help you in English, Portuguese or French. You can choose the language you prefer for the whole support session.
