I will audit calls and provide feedback

5.0
5.0

India

I speak Telugu, English, Hindi

6 orders completed

Hello! I'm a dedicated professional with 13 years of experience in Customer Service, quality assurance, training, and operations. I provide customer service quality audits, recruitment support, virtua...
About this Gig

Hello,

I am a quality analyst with 12+ years of experience in customer service, quality monitoring, and performance improvement.

I will review and audit customer service calls to identify strengths, improvement areas, and compliance gaps. You will receive clear feedback and practical recommendations to improve customer experience and agent performance.

Services include:

Call Quality Evaluation

Performance Feedback

Compliance Review

Customer Service Assessment

Improvement Recommendations

QA Reports

I can audit customer support, sales, and service calls in Telugu and English.

If you have any questions, feel free to contact me before placing an order.

Social media platform:

Facebook

Instagram

LinkedIn

YouTube

Service type:

Non-technical support

Language:

English

Hindi

Timezone:

24/7

Support software:

Freshdesk

Zendesk

Salesforce

Knowledge base software:

Freshdesk

Zoho

Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • I
    image-docs

    iycmarketing

    Repeat Client

    US

    United States

    5

    I absolutely loved working with her. She was wonderful to collaborate with, offered so many helpful recommendations, and did an exceptional job with the QA reviews for the calls I asked her to evaluate. Her work was thorough, thoughtful, and incredibly valuable. I would highly recommend her to anyone looking for quality support.

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • I
    image-docs

    iycmarketing

    Repeat Client

    US

    United States

    5

    I absolutely loved working with her. She was wonderful to collaborate with, offered so many helpful recommendations, and did an exceptional job with the QA reviews for the calls I asked her to evaluate. Her work was thorough, thoughtful, and incredibly valuable. I would highly recommend her to anyone looking for quality support.

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No