Browse categories
Explore
Fiverr Pro
English
$
USD
I will write restaurant sops, service standards, and staff training manuals
Restaurant Operations, SOPs and Service Standards
I built the Membership Services function of a Hong Kong private members' club from the ground up — structure, workflows, service model, and the SOPs the team ran on daily — then took over as General M...
About this Gig
Former General Manager of a Hong Kong private members' club, where I led the pre-opening and built the service model and SOPs from scratch. Before that, Assistant Manager at Carbone with Black Sheep Restaurants. Hotelschool The Hague.
I write the documents that keep service consistent when you're not in the room.
WHAT YOU GET
SOPs your team will actually read. Not 40 pages of corporate filler. Checklists that fit on one page and get used mid-service. Training written for someone on their third shift, not for a compliance binder.
TYPICAL PROJECTS
Opening and closing checklists
FOH service sequence and standards
Staff onboarding and new-hire training packs
Complaint handling and service recovery
BOH handover and prep systems
Reservation and guest-recognition standards
HOW IT WORKS
You send me your venue type, team size and the problem you're trying to fix. I ask a few questions. You get an editable Google Doc and a print-ready PDF. Rebrand it, cut it, make it yours.
Every venue is different. If I'm not the right person for your project, I'll tell you before you order.
Message me first if you're unsure what you need.
Business type:
Startups
•
SMBs
Industry:
Food & beverage
•
Hospitality
FAQ
Do you need to visit my venue?
No. Everything is built remotely from a short written brief. I'll ask whatever I need in messages before I start.
What do you need from me to get started?
Your venue type and concept, team size, service style, and the specific problem you want solved. Any existing documents or menus help, but aren't required.
Can I edit the documents afterwards?
Yes. Everything comes as an editable Google Doc alongside the print-ready PDF. It's yours — rebrand it, cut it, rewrite it.
Do you work with bars, cafés and hotels, or only restaurants?
All of them. Bars, cafés, QSR, fine dining, hotel F&B and private members' clubs. The principles are the same, the detail changes.
Can you match my branding?
Yes. Send your logo, fonts and colours and I'll style the documents to match. No extra charge.
I'm opening a new venue — can you help before we launch?
Yes. I led the pre-opening of a Hong Kong private members' club and built its service model from scratch. Message me before ordering and we'll scope it.
