I will provide best customer and chat support, service in german

North Macedonia

I speak English, German

5,100 orders completed

Writing is one of my big passions!

My name is Renata and I am a native German speaker. Regardless of the task or project at hand, I pride myself in delivering content of the highest possible quality. Will take on creative writing reque...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

Highly Responsive

Known for exceptionally quick replies

About this Gig

Welcome to my Gig! 


I will be your Professional Virtual Assistant for your Shopify store!

I will help your time-consuming scheduling task smooth and easier for you. I am able to multi-task, prioritize, and manage time effectively. 


If you hire me, you will have a one-time payment full of services.


I can help you with:

* Manage a large number of emails (daily answer the mails)

Identify and assess customers need to achieve satisfaction

* Provide accuratevalid and complete information 

Checking messages on Social media, answering questions

* Responding to email or solving support tickets immediately

Solving customer problems such as a change in their order

Solving customer inquiries such as the status of their order, how long before their shipment arrives, etc

* Looking up orders in Shopify when required

* Moderating comments on Facebook posts, hiding complaints, deleting slander

Take the extra mile to engage customers


* Please contact me before placing your order *


Looking forward to working with you soon!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Non-technical support

Language:

German

Timezone:

UTC daytime

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Zoho

My Portfolio