I will provide customer support via whatsapp business
About this Gig
I will manage your WhatsApp Business chats, respond to customer inquiries, and organize conversations professionally. I also offer live chat and email support to ensure smooth, multi-channel communication for your business
Social media platform:
Other
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
Support software:
Freshdesk
Knowledge base software:
Freshdesk
My Portfolio
FAQ
What do you need to get started?
I will need access to your WhatsApp Business (via WhatsApp web), a brief about your business, common questions/answers and any preferred message tone or templates
Will you be available during my business hours?
Yes! I can adjust my working hours to match your timezone. Please message me first to confirm availability before placing an order.
Can you respond to customers in a specific tone or script?
Absolutely. I can follow any script or preferred style you provide to ensure consistent, brand-aligned communication.
Do you offer live chat or email support too?
Yes, I do. I can manage website live chat tools and customer support emails alongside WhatsApp messages.
How do you ensure privacy and data protection?
I treat all information with confidentiality. I do not save or share client/customer data and only access accounts for agreed tasks.

