I will setup and automate your shopify customer service using gorgias


About this gig
Is your Shopify inbox drowning in "Where is my order?" emails? Every minute a customer waits for a reply, you're losing a sale to a competitor. In fact, 52% of consumers will abandon a brand entirely after just one bad support experience. Stop treating customer service like a chorelet's turn it into a profit engine.
I specialize in Shopify CX (Customer Experience) and will fully optimize your helpdesk using advanced Gorgias setup and support automation. I don't just plug in the software; I map your entire customer journey to ensure every single touchpoint is frictionless, fast, and friendly.
Why you need this strategy:
- Instant Answers: Automate up to 40% of repetitive tickets using smart rules and auto-responses. ️
- E-commerce Support Mastered: Deep Shopify integration means managing refunds, tracking, and rewards from one single dashboard.
- Drive Conversions: Turn support into sales by resolving pre-purchase doubts in seconds.
Stop losing sleep over angry emails and missed revenue. Let me build a world-class, automated support system that allows you to finally focus on scaling your brand.
Ready to upgrade your store's experience? Message me today to audit your current setup!
Get to know Solomon Bath
CRM Expert
- FromUnited States
- Member sinceApr 2026
- Avg. response time3 days
Languages
English
My Portfolio
FAQ
What is Gorgias?
A top-tier helpdesk for Shopify
Do you set up auto-replies?
yes
Will you map the customer journey?
Yes, in Standard/Premium.
Do you write the macro copy?
yes
Can you integrate SMS?
Yes, if supported by your plan
Do you provide ongoing support?
No, this is a setup/strategy gig
How do you measure success?
Reduced ticket resolution time
Can you handle multi-language?
Only English currently
Do you do live training?
Premium includes a 30-min walkthrough
What if I don't use Shopify?
Please message me first.
