I will manage your customers and resolve issues

Nigeria

I speak English

Customer Support

I am a freelancer who specialises in Customer Support, proofreading and Virtual Assistance. I have a degree in Psychology and understanding the behaviour and drive of customers.
About this Gig

As a customer support person, my job is to help customers solve problems, answer their questions, and make sure they have a happy experience. Here is what I would do;

a) ​I will listen carefully to what customers need and find the best way to fix their problems quickly.

b) I will explain how our products or services work so that they can understand them easily.

c) I will be calm and patient even if a customer is upset or confused, I will stay friendly and calm to make them feel comfortable.

d) Communicate with customers wherever they prefer, like through emails, live chat, or over the phone.


Platform:

Tiktok shop

Language:

English