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$
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I will fix shopify shipping rates, delivery profiles and checkout errors
Sophie
Level 1
About this gig
Are customers seeing Shipping not available or This order cannot be shipped to your address at Shopify checkout?
Incorrect shipping rates, missing delivery options and misconfigured shipping profiles can prevent customers from completing their orders.
I help Shopify store owners diagnose and fix shipping setup issues so eligible customers can see the correct delivery options at checkout.
WHAT I CAN HELP YOU FIX:
- Shopify shipping rates not showing at checkout
- Shipping not available and delivery address errors
- Incorrect, missing or duplicate shipping charges
- Shipping profiles, zones and location settings
- Free shipping and flat-rate shipping rules
- Weight-based and price-based shipping rates
- Shopify Markets and international shipping settings
- Supported shipping app and carrier-rate issues
- Checkout shipping tests and troubleshooting
I investigate the cause before changing your settings and test the agreed solution.
Send your store URL and a screenshot of the shipping error. I'll review the issue and recommend the right fix.
Respect third-party rights
Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.
Get to know Sophie
Sophie
Website developer and Ecommerce Store Specialist
Level 1
- FromNigeria
- Member sinceApr 2026
- Avg. response time1 hour
- Last delivery3 weeks
Languages
English, Spanish, French, German
Your website should do more than look good. It should build trust, attract the right audience, and turn visitors into customers.
I'm an ecommerce specialist and website designer with 7+ years of experience in Shopify, Squarespace, and Fourthwall.
I specialize in website design, redesign, custom development, SEO, ecommerce setup, theme customization, and marketing integrations.
Whether you're starting fresh or struggling with an existing website, I'll help you create a professional online presence that makes buying, booking, or contacting you easier.
My Portfolio
Other Website Maintenance Services I Offer
FAQ
Can you fix the “Shipping not available” error on Shopify?
I can investigate the cause and correct supported configuration problems, including shipping zones, profiles, locations, product settings and Markets. If the problem originates from Shopify or a third-party provider, I'll explain the findings and appropriate next steps.
Why are my Shopify shipping rates not showing at checkout?
Common causes include missing shipping zones, inactive markets, incorrect product weights, location settings, rate conditions and carrier configuration. I'll test the affected products and destinations to identify the cause.
Can you fix incorrect or doubled shipping charges?
Yes, where the issue comes from configurable shipping rules. Rates from different shipping profiles can be combined at checkout, sometimes producing unexpected totals.
Can you set up free shipping, flat rates and weight-based rates?
Yes. I can configure supported rate structures based on your products, destinations, order values and shipping requirements.
Can you fix shipping problems with Printify, Printful or other apps?
I can troubleshoot supported app-location, product-assignment and shipping-profile configurations. App-controlled rates or integration failures may require assistance from the app provider.
Do you need access to my Shopify store?
For implementation, I'll need appropriately limited Shopify collaborator access or another approved access method. Please don't send passwords. I can initially assess the issue using your store URL, screenshots and relevant error details.
