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Fiverr Pro
English
$
USD
I will do customer churn, cohort analysis and retention insights
Data Scientist and AI Expert
I help businesses turn raw data into meaningful insights, predictive systems, and automated workflows.
I am currently pursuing a BTech in Computer Science at IIIT Dharwad and have professional experi...
About this Gig
Do you know which customers will leave next month?
And which ones are worth fighting to keep?
I'll turn your transaction or subscription data into a complete
customer analytics report churn rates, retention cohorts,
LTV, and the patterns driving it all.
WHAT I ANALYSE
- Churn rate overall, monthly, and by segment
- Cohort retention heatmap who stayed and who left, month by month
- Retention curves visualise drop-off over time
- Customer Lifetime Value (LTV) average and by cohort
- Risk segmentation High / Medium / Low churn probability
- CAC, ROAS, payback period (Premium)
- ML churn prediction model score every customer 0-100% (Premium)
WHO THIS IS FOR
- E-commerce businesses tracking repeat purchase rates
- SaaS and subscription companies monitoring monthly churn
- Marketing teams who want to know which segments to retain
- Anyone who needs to present retention metrics to stakeholders
TOOLS
Python · Pandas · Matplotlib · Seaborn · Lifetimes · scikit-learn
Send me a sample of your data before ordering:
order dates, customer IDs, and revenue columns are all I need to get started.
My Portfolio
FAQ
What data do I need to provide?
Minimum: customer ID, order/event date, and revenue or subscription status. Any CSV or Excel export from Shopify, WooCommerce, Stripe, or your CRM works.
What's the difference between churn analysis and cohort analysis?
Churn tells you how many customers left. Cohort analysis shows you when they left and which groups retain better — it's a deeper view. Standard includes both.
Can you work with subscription data (SaaS)?
Yes. Monthly recurring revenue, subscription start/end dates, and plan tiers are all handled.
I only have 3 months of data. Is that enough?
For churn rate and basic segments, yes. For cohort heatmaps and LTV you need at least 6 months. Message me with your data range first.
Do I get the code?
Yes. Every order includes a Jupyter notebook, clean and commented.
