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English
$
USD
I will be your professional virtual assistant
Bilingual Virtual Assistant, Customer Support, Admin Support
Hello, I’m Soukayna, a multilingual virtual assistant with over 5 years of experience supporting businesses with customer service, administrative tasks, inbox management, scheduling, and day-to-day op...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
About this Gig
I'm a full-time virtual assistant with extensive experience in making life easier for my clients. Available 24/7 from my desktop, I have a proven track record of working with clients who need reliable and efficient support to organize their lives.
Skills and Experience:
- Call Center Management: Co-managed call centers for energy and utility companies, ensuring efficient operations and customer satisfaction.
- Customer Service: Years of experience in providing top-notch customer support.
- CRM Expertise: Proficient with several CRMs including Solaris, Salesforce, Hermes, Pro-cable, OWL, Fingo, and Hubspot.
- Human Resources: Experience working in HR departments, co-assisting in recruitment campaigns.
- Healthcare Background: Licensed physical therapist since 2008, with hands-on experience in the healthcare industry.
If my profile interests you, let's chat and discuss your project further. I would be delighted to put my skills and experience to work for you at a rate of $20 per hour.
Shoot me a message with your available timeslots, and let's coordinate!
Bonus: I hold a bachelor's degree in English linguistics, am a native Arabic speaker, and fluent in French.
Purpose:
Business
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
FAQ
What services do you offer as a virtual assistant?
I offer a wide range of services including organizing, scheduling, emailing, making calls, billing, data entry, CRM management, customer service, and more. If you have a specific task in mind, feel free to ask!
What is your hourly rate?
My hourly rate is $20. This reflects my extensive experience and the high-quality services I provide.
Are you available for long-term projects?
Yes, I am available for both short-term and long-term projects. We can discuss the details to ensure that I meet your needs effectively.
How do you handle communication and updates?
I am available 24/7 and can communicate via Fiverr messages, email, or any other preferred platform. Regular updates will be provided to keep you informed about the progress of your project.
What is your turnaround time for tasks?
Turnaround time depends on the complexity and scope of the task. However, I strive to complete tasks promptly and efficiently. For specific timelines, we can discuss the details of your project.
Do you offer custom packages?
Yes, I can tailor my services to fit your specific needs. Please contact me to discuss your requirements and create a custom package.
What is your experience in the healthcare industry?
I have been a licensed physical therapist since 2008 and have extensive experience working in hospitals, managing a private practice, and supervising physical therapy students.
Can you work with different time zones?
Absolutely! I am flexible and can adjust my schedule to accommodate different time zones to ensure seamless communication and project management.
How do I get started?
Simply send me a message with details about your project and your available timeslots. We can then coordinate and discuss how I can best assist you.
Reviews
17 reviews for this Gig
| (16) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
B 
benoitvillemure
Repeat Client
Canada
Thank you for your work Soukayna, I'm very busy and being able to let that task go and be managed without my supervision was a great help.
$50-$100
Price
7 days
Duration
Helpful?A abderrazzakabar
Morocco
Très professionnelle, rapide et efficace. Je recommande vivement ! 🌟
Up to $50
Price
1 day
Duration
Helpful?L 
llozahic
United Kingdom
Tâche urgente, qui a été gérée en urgence, comme il fallait. Avec une communication rapide et très précise. Je recommande pour ceux qui sont pressés, stressé par le temps, et qui ont besoin que quelqu'un fasse les choses correctement, sans ce tromper.
$100-$200
Price
2 days
Duration
Helpful?N 
noahmulder
Netherlands
Great work, good communication, fast responses
Up to $50
Price
7 days
Duration
Helpful?S 
samysart
Switzerland
Travail de mail impeccable merci Soukayna
$100-$200
Price
3 weeks
Duration
Helpful?
Reviews
17 reviews for this Gig
| (16) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
B benoitvillemure
Repeat Client
Canada
Thank you for your work Soukayna, I'm very busy and being able to let that task go and be managed without my supervision was a great help.
$50-$100
Price
7 days
Duration
Helpful?A abderrazzakabar
Morocco
Très professionnelle, rapide et efficace. Je recommande vivement ! 🌟
Up to $50
Price
1 day
Duration
Helpful?L llozahic
United Kingdom
Tâche urgente, qui a été gérée en urgence, comme il fallait. Avec une communication rapide et très précise. Je recommande pour ceux qui sont pressés, stressé par le temps, et qui ont besoin que quelqu'un fasse les choses correctement, sans ce tromper.
$100-$200
Price
2 days
Duration
Helpful?N noahmulder
Netherlands
Great work, good communication, fast responses
Up to $50
Price
7 days
Duration
Helpful?S samysart
Switzerland
Travail de mail impeccable merci Soukayna
$100-$200
Price
3 weeks
Duration
Helpful?
