I will write standard operating procedures and process documentation
Administrative and Real Estate Virtual Assistant
About this Gig
Clear documentation is what keeps a business running the same way every time, even when people change.
Send me your process: notes, an outline, or a recording. You receive a professional SOP with defined steps, roles, controls and checkpoints.
WHAT YOU GET
- A complete SOP in Word and PDF, ready to use
- Step by step structure with responsibilities assigned
- Controls, checkpoints and common failure points covered
- Consistent formatting, numbering and version control
- Editable file so your team can maintain it
PACKAGES
Basic: one procedure, up to 3 pages
Standard: one detailed process, up to 8 pages, with flow diagram
Premium: up to 3 processes, up to 20 pages, with flow and templates
HOW IT WORKS
1. You describe the workflow in whatever format is easiest
2. I confirm scope and deadline before starting
3. You receive a draft and request adjustments
4. Final version delivered in Word and PDF
WHY ME
Background in public administration and process management, working daily with internal controls, documentation and audit.
Not sure how to describe your workflow? Message me.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
What information do you need from me to start?
Just a description of how the process works today. Notes, bullet points, an email, or a recording all work. If you prefer, I will send you a short questionnaire to fill in.
Do you write SOPs for any industry?
Yes. The structure of a good procedure is the same across sectors. What changes is the detail, and that comes from you. I will ask questions whenever something is unclear.
Will I be able to edit the document later?
Yes. You receive an editable Word file along with the PDF, so your team can update it as the process changes.
Can you improve an SOP I already have?
Yes. Send me the current version and I will restructure, clarify and reformat it. Rewrites usually fit the Standard package.
Is my information kept confidential?
Always. Internal documents are used only to complete the order and are never shared with anyone.

