Browse categories
Explore
Fiverr Pro
English
$
USD
I will setup, configure and implement zendesk in 7 days or less
Tamir Bashkin
Vetted Pro
Level 2
5.0
5.0
Gig Summary
Vetted by Fiverr Pro
Tamir Bashkin was selected by the Fiverr Pro team for their expertise.
About this gig
We are a Certified Zendesk Premier Partner
Save time and energy! Our innovative method will get you going with Zendesk in 7 days or less. The one-off price includes the following:
Setup
- Set up Zendesk with best-practice configuration.
- CRM integration.
- Set up groups - get each ticket to the right agent.
- Connect your email channel.
- Help with email settings - ensure successful delivery.
- Design your email template - make it stand out.
Zendesk Customization
- Activate CSAT & create automated workflows - improve response rates.
- Set up SLAs - know when tickets need a response.
- Set business hours - let customers know when you're available.
- Set up 15 automated workflows - increase efficiency.
- Set up custom views - ensure agents don't miss tickets.
- Set up reporting - review agent performance.
- How to create pre-made agent responses & Knowledge Base articles.
Support
- Video tutorials for connecting WhatsApp, Facebook, Instagram, SMS & Phone.
- Video training for your teams on the platform, reports, & workflows.
- +PLUS! One month of free support post-setup to make sure your launch goes smoothly.
- +PLUS! One Year of Zendesk game plan to ensure you achieve a positive ROI.
Let's talk!
Get to know Tamir Bashkin
Tamir Bashkin
Vetted Pro
Zendesk AI Expert For Customer Support
Level 2
Tamir Bashkin is part of the Fiverr Pro catalog and has been hand-picked by a dedicated Fiverr Pro team for their skills and expertise.
Vetted for
CRM Management
Chatbot Development
E-Commerce Development
Email Marketing
Software Development
Software Management
Website Development
Website Maintenance
- FromIsrael
- Member sinceNov 2013
- Avg. response time1 hour
- Last delivery4 months
Languages
English, Hebrew, Spanish
I’m Tamir—CEO at Adelante. I founded the company based on my experience managing customer service in our family business. That moment when you open your inbox Monday morning and there are 200 tickets waiting, and 150 of them are "where is my order?" I've been there.
You tried a chatbot once. It told a customer their order was canceled when it wasn't. Now instead of running your business, you're managing a bot. That's not what you signed up for.
So we built our own solution. What started as fixing our own problem turned into a done-for-you AI support service for Shopify brands worldwide.
Among my clients
Bilt
Financial Trading
Just Eat POS
Software Development
FOLD Reformer
My Portfolio
FAQ
Are there any long term contracts?
No, you only pay a one time setup fee
How do I know you guys are legit?
We’ve been in business for 5 years now and have many happy customers. Check out our user testimonials and list of clients on Fiverr- We’re happy to provide references. We're also certified by Zendesk as a Premier Implementation partner, and you can see our listing here: https://bit.ly/3T1LUhq
Is support included?
Yes- your purchase comes with free one month support over zoom, WhatsApp and email.
How can I be sure you are reliable?
We are official certified partners of Zendesk and have been in the field for over 3 years, you can find us on the official website of Zendesk, and in addition, we work with dozens of customers who will be happy to tell you about us 🙂
Is my data secured?
You only need to provide us with your Zendesk access details during the setup process. After that, you can change your login information.
How much time will my team need to invest during the setup process?
Our setup packages take off the heavy-lifting from your side and save your team dozens of hours. We will need to have 3 zoom calls with you, spread throughout the week. Other than that, we will be doing all the work getting your Zendesk up and running in no time.
How much time will my team need to invest during the onboarding and training process?
Normally, watching our training materials takes 1-2 hours. Our training materials are concise and tailored to the exact setup configuration we've created for you. After that, your team can already start using Zendesk, learn the platform on the go and provide feedback.
What happens if I'm not happy with the results? Can I get a refund?
In the unlikely case you're not happy with our results, let us know and we'll do our best to fix it. If you're still not happy, you can claim a full refund within the first 30 days after we've finished implementing Zendesk for you- We take pride in our customer's satisfaction.
Will my Zendesk be customized or is this an off the shelf implementation?
Yes! Your Zendesk will definitely be customized to your needs. Over the years we’ve established the best practices and processes that each business using Zendesk needs to have. We will add automation and customization on top of that to make sure Zendesk works perfectly, especially for you.
What is your process and how does it work?
Our implementation process is fast and tailored to your goals. Check out this slide: https://bit.ly/3CfqNSE to review the complete breakdown of the process and our game plan.
Reviews
12 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
T teamksr
United States
tamir was very helpful and very knowledgeable.
Helpful?O oturtk123
Israel
very good person ! was easy and fun. Tamir try to answer to any quz.. Best Tamir!
Helpful?U user29878960
Israel
Adelante helped us set up our Customer service activity with Zendesk perfectly! Within 7 days we were able to start working with Zendesk, and any adjustments and changes were made within a day. I highly recommend working with them!
Helpful?L 
leslie_lesliedi
United States
I cannot say enough great things about spiritk/Adelante. They were wonderful to work with, delivered everything they promised to and did ON TIME! They did work in less than a week that would have taken us months. Cheers!
S 
Seller's Response
Helpful?C 
charekacross
United States
Tamir was very helpful during this project. He was extremely thorough and transparent! This team completely exceeded all expectations that we had.
S Seller's Response
Helpful?
Reviews
12 reviews for this Gig
| (12) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
T teamksr
United States
tamir was very helpful and very knowledgeable.
Helpful?O oturtk123
Israel
very good person ! was easy and fun. Tamir try to answer to any quz.. Best Tamir!
Helpful?U user29878960
Israel
Adelante helped us set up our Customer service activity with Zendesk perfectly! Within 7 days we were able to start working with Zendesk, and any adjustments and changes were made within a day. I highly recommend working with them!
Helpful?L leslie_lesliedi
United States
I cannot say enough great things about spiritk/Adelante. They were wonderful to work with, delivered everything they promised to and did ON TIME! They did work in less than a week that would have taken us months. Cheers!
S Seller's Response
Helpful?C charekacross
United States
Tamir was very helpful during this project. He was extremely thorough and transparent! This team completely exceeded all expectations that we had.
S Seller's Response
Helpful?
