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English
$
USD
I will provide services for hospitality industry
Shafqat Rasool
About this gig
With 15+ years in hospitality, I help hotels and guest houses enhance service quality through detailed audits and tailored strategies.
Audit Includes:
Front Desk & Guest Experience
Housekeeping & Room Standards
Service Gaps & Complaint Handling
Staff Performance & SOPs
Sales & Corporate Strategy
Get clear, actionable insights to boost efficiency, guest satisfaction, and loyalty.
Lets make your property a guest favorite.
Get to know Shafqat Rasool
Shafqat Rasool
Hospitality Consultancy
- FromPakistan
- Member sinceJun 2020
- Last delivery1 year
Languages
Urdu, English
👋 Hi there! I’m a seasoned Hospitality Business Consultant with over 15 years of hands-on experience in corporate sales and hotel operations across some of the region’s leading hotel chains.
I specialize in helping hotels, guest houses, and resorts streamline their operations, enhance guest satisfaction, and maximize profitability. Whether you're a boutique hotel or a large property, I bring tailored strategies that align with your unique goals.
My core expertise includes:
🔹 Hotel Operations Audit & Optimization
🔹 SOP's based on 9001
🔹 B2B Sales Strategy & Corporate Client
FAQ
What kind of businesses is this audit for?
This service is for hotels, guest houses, resorts, or B&Bs looking to improve operations and guest satisfaction.
Do I need to share internal documents or staff details?
Only if you're comfortable. I can work with general information and customize my suggestions accordingly.
Can you help train our staff too?
Absolutely! Staff training is part of my Premium package and also available as a separate service.
Can you create SOPs for my specific hotel style?
Yes! I tailor SOPs based on your property size, service model, and guest expectations.
Can you audit our current SOPs?
Yes. I can review and improve your current SOPs as part of the Premium package.
