I will troubleshoot and fix printer and scanner issues remotely

United States

I speak English

Friendly Remote IT Support Tier 1 and Tier 2 Technician

Hi! I’m Scott, a friendly and patient IT support professional with 15+ years of customer service experience and 8+ years handling Tier 1/Tier 2 remote support issues. I specialize in Windows PCs, soft...

About this Gig

Having trouble with a printer or scanner on your Windows PC? I can help.

I'm a friendly, patient IT support professional with 8+ years of Tier 1/Tier 2 remote support experience and 15+ years in customer service.

This Gig includes up to 1 hour of remote troubleshooting for issues such as:

Printer showing offline

Print jobs stuck in the queue

Printer or scanner not detected

Driver and software problems

USB or network printer issues

Windows print spooler problems

Default printer or port issues

Scanning software errors

Scanner connectivity problems

I'll connect remotely, work through the issue with you, and explain what I'm doing in clear, easy-to-understand language.

Please note: this service is for remote troubleshooting only. Physical repairs, broken hardware, replacing parts, ink/toner replacement, cabling, and other hands-on work are not included.

If the issue cannot be resolved remotely, I'll explain what I found and recommend the appropriate next step.