I will troubleshoot and speed up your slow windows PC remotely

United States

I speak English

Friendly Remote IT Support Tier 1 and Tier 2 Technician

Hi! I’m Scott, a friendly and patient IT support professional with 15+ years of customer service experience and 8+ years handling Tier 1/Tier 2 remote support issues. I specialize in Windows PCs, soft...

About this Gig

Is your Windows PC running slowly, freezing, taking forever to start, or just not performing like it used to? I can help.

I'm a friendly, patient IT support professional with 8+ years of Tier 1/Tier 2 remote support experience and 15+ years in customer service.

This Gig includes up to 1 hour of remote troubleshooting for issues such as:

Slow startup or shutdown

High CPU, memory, or disk usage

Freezing or lagging

Too many startup programs

Low disk space

Background processes using excessive resources

Windows update or service issues

Programs running slowly

General Windows performance problems

I'll diagnose what is slowing the computer down, make safe adjustments where appropriate, and explain what I'm doing in clear, easy-to-understand language.

Some performance problems may ultimately be caused by failing or outdated hardware. If that happens, Ill explain what I found and recommend the next step.

Remote support only. No on-site service.