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Fiverr Pro
English
$
USD
I will provide professional email support
Customer Service Professional
I’m a Customer Service Professional with 5+ years of experience in customer support and sales. For the past 4 years, I’ve specialized in online customer support and reputation management.
I help busi...
About this Gig
Why should we work together?
- 5+ years of experience in customer support and sales
- Specialized in online customer support and email communication
- Clear, professional, and personalized responses for your customers.
What I will do for you:
- Respond to customer emails
- Handle inquiries and resolve issues
- Organize and manage your inbox
- Maintain clear and professional communication
Tools & systems:
- Gmail, Outlook
- CRM
- Quick adaptation to your tools
Important:
- This service includes up to 1 hour of email support
- Additional hours are available if needed
Before ordering:
Please message me to discuss your requirements.
Social media platform:
Other
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
My Portfolio
FAQ
What does the service include?
I provide professional email customer support, including responding to inquiries, handling customer issues, and organizing your inbox within the selected time.
How many emails will you handle?
The number of emails depends on complexity. I work efficiently within the selected time.
Do you work with specific tools?
I work with Gmail, Outlook, and CRM systems like Salesforce, and I can quickly adapt to your tools or help you choose one if you don’t use one yet.
Can you provide more than 1 hour of support?
Yes, additional hours are available. Please message me to discuss your needs.
Do you provide live chat or social media support?
I have 2 years of experience as a live chat agent and am happy to assist with live chat or social media messages as needed. Please contact me before ordering to confirm availability.
Do you use AI tools for customer support?
Yes, I use AI tools to refine grammar and get suggestions. However, I create each reply myself and adjust it to match your brand voice and customer expectations.
How do you communicate with customers?
I focus on personalized, human communication. I avoid generic templates and tailor each reply to the situation so it feels natural to the customer.
Do you use templates or copy-paste replies?
I use structured approaches but avoid generic responses. Each message is tailored to the context so it feels natural and relevant to each customer and their situation.
