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English
$
USD
I will map your customer journey or user experience
Kosmo Research
Level 1
4.8
4.8
About this gig
Why do I need to this?
A customer or user journey is a story about understanding your customer or users, how they behave while they using your product, and what you can do to improve their trip, so they keep coming back.
What will you do for me?
I will map out the experience from awareness to purchase and advocacy and I will identify issues and opportunities that will eventually will lead to better conversion rate and engagement rates.
What information will you need?
What's your customer's end goal e.g. buy a product or make a booking
Any existing insights about your customers e.g. demographics
Potentially access to your analytics and heatmaps
Get to know Kosmo Research
Kosmo Research
Seasoned Market and UX Researcher
Level 1
- FromUnited Kingdom
- Member sinceNov 2017
- Avg. response time1 hour
- Last delivery5 days
Languages
English
Hi! 👋 I’m a Market and User Research Specialist with over 12 years of experience.
Throughout my career, I’ve worked with both Fortune 100 companies and small businesses, delivering impactful research, user insights, and product strategies.
I’ve successfully completed 600+ research projects, focusing on product market fit validation, CRO optimization, user experience, and customer insights. My detail-oriented, data-driven approach helps brands enhance their user experiences, boost conversion rates, and make smarter, more informed decisions.
Let’s collaborate !!!
My Portfolio
Other Customer Experience Management (CXM) Services I Offer
Reviews
10 reviews for this Gig
| (8) | ||
| (1) | ||
| (0) | ||
| (1) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
D dynamixdata
United Kingdom
A pleasure working with you on this ongoing taks, I'm sure we will collaborate on other tasks. Thank you,
$50-$100
Price
6 weeks
Duration
Helpful?S 
samirahman
United States
thank you for excellent work
Up to $50
Price
5 days
Duration
Helpful?C cliobushland
United States
Kosmo Research helped me find and organize examples of language and the needs of my clients. He did an outstanding job. The quality of his final report far exceeded my expectations.
$100-$200
Price
7 days
Duration
Helpful?H hawkiings
Romania
The details gathered were amazing! I recommend Stafis with all my heart. Communication is best. Thank you so much.
$50-$100
Price
3 days
Duration
Helpful?M 
mark_mccarthy
United States
Friendly, fast, and valuable services. Thank you!
Up to $50
Price
7 days
Duration
Helpful?
Reviews
10 reviews for this Gig
| (8) | ||
| (1) | ||
| (0) | ||
| (1) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
D dynamixdata
United Kingdom
A pleasure working with you on this ongoing taks, I'm sure we will collaborate on other tasks. Thank you,
$50-$100
Price
6 weeks
Duration
Helpful?S samirahman
United States
thank you for excellent work
Up to $50
Price
5 days
Duration
Helpful?C cliobushland
United States
Kosmo Research helped me find and organize examples of language and the needs of my clients. He did an outstanding job. The quality of his final report far exceeded my expectations.
$100-$200
Price
7 days
Duration
Helpful?H hawkiings
Romania
The details gathered were amazing! I recommend Stafis with all my heart. Communication is best. Thank you so much.
$50-$100
Price
3 days
Duration
Helpful?M mark_mccarthy
United States
Friendly, fast, and valuable services. Thank you!
Up to $50
Price
7 days
Duration
Helpful?
