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Fiverr Pro
English
$
USD
I will customer success and support specialist, user onboarding and issue resolution
Telemarketing, Lead Generation, Customer Support, Airbnb Co Host
Growth slows down when calls aren’t made, leads go cold, or guests wait too long for replies and that’s where I come in. I engage decision-makers, qualify leads, and book appointments that move your p...
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
⭐⭐⭐⭐⭐ Customer Success & Support Specialist | User Onboarding | Issue Resolution
Before we get started, do you have a link to your website or product dashboard I can review?
Being a Customer Support & Client Experience Specialist with 3+ years experience, handling emails, live chat, phone support, CRM tools (Zendesk, HubSpot, Freshdesk), and SaaS troubleshooting, I look forward to turning your users and customers into retainers.
I provide high-quality support, ticket management, and customer onboarding, ensuring your clients stay happy while you focus on growing your business.
My services are reliable, fast, and 5-star service-focused, including;
⭐ Email, chat & phone support
⭐ CRM & helpdesk management
⭐ SaaS onboarding & troubleshooting
⭐ Customer retention strategies
Looking forward to getting started.
Best Regards,
Stella Joel
Social media platform:
•
•
•
Service type:
Non-technical support
Language:
English
•
French
•
Spanish
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Salesforce
•
Liveagent
•
Intercom
Knowledge base software:
Freshdesk
•
Liveagent
•
Zoho
My Portfolio
FAQ
Can you handle both email and live chat support?
Yes, I can manage both email and live chat support with quick response times while keeping communication professional and friendly.
Do you work with CRMs or ticketing systems?
I can update customer records, manage tickets, and keep everything organized in CRMs or tools you already use.
Can you adapt to my brand’s tone and guidelines?
Yes. I follow your instructions closely so every customer interaction feels consistent with your brand.
Do you offer ongoing/long-term support?
Yes, I can provide ongoing daily or weekly support depending on your needs. We can start small and scale up as your business grows.
How do you ensure reliability?
I track all tasks, keep a structured workflow, and communicate updates with you so nothing slips through the cracks.
Can you also help with admin tasks?
Yes. Beyond customer support, I can manage scheduling, calendar updates, data entry, and other admin support.
Reviews
2 reviews for this Gig
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| (0) | ||
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
G gloriakmak
Repeat Client
United States
Thanks Stella!
S Seller's Response
Helpful?D dorleym
Repeat Client
United States
You are very hard working and delicates yourself to your job . Thank you for your service
S Seller's Response
Helpful?
Reviews
2 reviews for this Gig
| (2) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
Sort By
Most relevant
G gloriakmak
Repeat Client
United States
Thanks Stella!
S Seller's Response
Helpful?D dorleym
Repeat Client
United States
You are very hard working and delicates yourself to your job . Thank you for your service
S Seller's Response
Helpful?
